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Old 12-27-2024, 07:01 AM
Zergei72 Zergei72 is offline
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Default Artist shifting to Intro

Hi ...

Why is it so, that my Pro Tools Artist - installation keeps changing to Pro Tools Intro . I have working internet connection . (Though, it's Wi-Fi tethered from my mobile phone) . I naturally have a license, so what's going on in here ?

/ Z .
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Old 01-21-2025, 06:29 AM
tope d's Avatar
tope d tope d is offline
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Default Re: Artist shifting to Intro

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Originally Posted by Zergei72 View Post
Hi ...

Why is it so, that my Pro Tools Artist - installation keeps changing to Pro Tools Intro . I have working internet connection . (Though, it's Wi-Fi tethered from my mobile phone) . I naturally have a license, so what's going on in here ?

/ Z .
Hi There,

The license that is being recognized is Intro. Intro an Artist share the same installer. It's the license that will load the correct version. Open your iLok License Manager Application then sign in with your iLok account. make sure your Pro Tools Artist license is activated and not Pro Tools Intro license.

Let us know if the same issue occurs.
Thanks!
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