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  #1  
Old 04-22-2016, 12:45 PM
jeremy glover jeremy glover is offline
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Default Can't install Eucon drivers for OSX 10.8.5

I can't register because Avid says their website is having problems.
They sent me 3.2.1 and 3.2 and neither work.
I get "installation failed"
Avid has been really slow to offer in help.
What drivers have you had success with?
Thanks,
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  #2  
Old 04-22-2016, 12:46 PM
simonjewel's Avatar
simonjewel simonjewel is offline
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Default Re: Can't install Eucon drivers for OSX 10.8.5

3.3.2 if I remember correctly
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  #3  
Old 04-22-2016, 12:51 PM
jeremy glover jeremy glover is offline
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Default Re: Can't install Eucon drivers for OSX 10.8.5

Thanks.
Because the website is not functioning i can't access all the drivers.
I only have the 2 Avid sent me and neither work.
Could someone please send a driver to [email protected]?
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  #4  
Old 04-22-2016, 01:35 PM
Neale Neale is offline
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Default Re: Can't install Eucon drivers for OSX 10.8.5

Hey, Jeremy. Welcome to the world of zero Avid support for the Artist Series.

What is not working about euphonix.avid.com/main.php? I just tried logging in and it worked for me. You may have to register (was it HERE you were trying to register?), but once you've been set up there, you will be able to download all sorts of crazy old drivers as well as the current 3.3.2.
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  #5  
Old 04-22-2016, 02:59 PM
jeremy glover jeremy glover is offline
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Default Re: Can't install Eucon drivers for OSX 10.8.5

I never get a confirmation email when i try to register.
When i ask to resend a confirmation email nothing happens.

This is why i am asking someone to kindly send me driver 3.3.2 to [email protected]

"Support" has been a joke.
Day 1 "what's the serial number?"
Day 2 "can you send a copy of your purchase receipt"
Day 3 "what OS are you running"
It's been a week of emails.

Last edited by jeremy glover; 04-22-2016 at 11:48 PM.
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  #6  
Old 04-24-2016, 08:22 AM
john1192 john1192 is offline
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Default Re: Can't install Eucon drivers for OSX 10.8.5

did you receive your EuCon 3.3.2 installer yet ??? PM me id you still need and i will see what i can do ..
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  #7  
Old 04-24-2016, 04:31 PM
jeremy glover jeremy glover is offline
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Default Re: Can't install Eucon drivers for OSX 10.8.5

Thanks John, just sent you a PM.
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  #8  
Old 04-27-2016, 07:16 AM
jeremy glover jeremy glover is offline
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Default Re: Can't install Eucon drivers for OSX 10.8.5

Due to the help from everyone here, it is now working.
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