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  #1  
Old 06-23-2012, 05:46 PM
danbro2012 danbro2012 is offline
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Join Date: Jan 2012
Location: Nelson
Posts: 4
Default Pro Tools Instalation Failure (macbook pro/eleven rack)

Protools 8 LE 8.0.1
13" Macbook PRO 2.8Ghz intel Core i7 4GB Ram (1333 MHz DDR3)
Eleven Rack Hardware (not upgraded to ERXP)


I put instal disc in, and at the end a window pops up saying THIS:

System extension cannot be used
The System extension "/System/Library/Extensions/
DigidesignElevenRack.kext" was installed improperly
and cannot be used. Please try reinstalling it, or
contact the product's vendor for an update.


The "Install Pro Tools LE 8.0.1" Window also says THIS:

The Instalation failed.
The item you are installing from is damaged. Try
installing from a different copy of the item or contact
the manufacturer for a replacement

Which is a bunch of garbage because i installed protools on my desktop iMac with no troubles.

I downloaded the drivers for the Eleven Rack, and installed them, ... still the same error. I plugged in the eleven rack hardware, which i dont think you are suppose to do, ... and still same error message.

Help Please!


(im posting this in both Pro Tools LE Mac Systems and All things Guitar forum threads)..
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  #2  
Old 06-23-2012, 06:23 PM
Darryl Ramm Darryl Ramm is online now
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Default Re: Pro Tools Instalation Failure (macbook pro/eleven rack)

Quote:
Originally Posted by danbro2012 View Post
Protools 8 LE 8.0.1
13" Macbook PRO 2.8Ghz intel Core i7 4GB Ram (1333 MHz DDR3)
Eleven Rack Hardware (not upgraded to ERXP)


I put instal disc in, and at the end a window pops up saying THIS:

System extension cannot be used
The System extension "/System/Library/Extensions/
DigidesignElevenRack.kext" was installed improperly
and cannot be used. Please try reinstalling it, or
contact the product's vendor for an update.


The "Install Pro Tools LE 8.0.1" Window also says THIS:

The Instalation failed.
The item you are installing from is damaged. Try
installing from a different copy of the item or contact
the manufacturer for a replacement

Which is a bunch of garbage because i installed protools on my desktop iMac with no troubles.

I downloaded the drivers for the Eleven Rack, and installed them, ... still the same error. I plugged in the eleven rack hardware, which i dont think you are suppose to do, ... and still same error message.

Help Please!


(im posting this in both Pro Tools LE Mac Systems and All things Guitar forum threads)..
Please don't cross post the same question to different forums. You'll likely end up with two confused threads going off in different directions.

Telling us the exact version of OS X your MBP is running might be handy (since this is all likely OS/app software interaction issues). And was your iMac running the same version?

In this case, are you running OS X Lion (10.7.x) and trying to install a not officially supported old Pro Tools 8.x release on Lion?

You can search for threads here about how to get Pro Tools 8 installed on Lion or repair problems with it, see http://duc.avid.com/showthread.php?t...Rack+pro+tools or http://www.youtube.com/watch?v=fB8onmJhc2Y. But again you may need to tinker around and its not officially supported.

There may be lots of other reasons for you to upgrade to Pro Tools 10, which would also address this and may be less hassle.

Darryl
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  #3  
Old 06-23-2012, 06:49 PM
danbro2012 danbro2012 is offline
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Join Date: Jan 2012
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Default Re: Pro Tools Instalation Failure (macbook pro/eleven rack)

Thanks Darryl, maybe the OS upgrade is what i should be trying first.

Mac OS X version 10.7.4 on the Macbook Pro
Imac OS X version 10.6.8 on the Imac

iMac is running from same version off instalation DVD but has been upgraded to 8.0.5 through the internet.
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  #4  
Old 06-23-2012, 06:57 PM
Darryl Ramm Darryl Ramm is online now
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Default Re: Pro Tools Instalation Failure (macbook pro/eleven rack)

OS Upgrade on what computer? Why?

The problem is you are running Lion on the MBP which is not supported and Snow Leopard on the iMac that is. You can try to get it working on Lion as others have.

BTW I currently run OS X Lion 10.7.4 on both my older 17" MBP and iMac with Pro Tools 9.0.6. Personally the move to OS X 9 and ability to run without an interface was such a huge reason to crossgrade from 8.xLE. I'd go to Pro Tools 10 in a heartbeat if doing an upgrade/crossgrade from 8.x now.

Darryl
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  #5  
Old 06-23-2012, 07:15 PM
danbro2012 danbro2012 is offline
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Default Re: Pro Tools Instalation Failure (macbook pro/eleven rack)

sorry, ment Pro Tools upgrade, ... foggy head, just getting over the flu. :P

Thanks again Darryl
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