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  #1  
Old 07-04-2015, 06:14 AM
mhellerofficial mhellerofficial is offline
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Default PT12HD Help Bugs,Update, support plan please

Im on PT12.0HD (without support plan), crazy Output monitoring bug holds me up to work with. Does something like this was fixed in 12.1..
Where do I get a support plan for my HD system????

Apart from that feels a bit like I getting forced to buy it because it's a pain in the ass to work with 12.0 with this bug to me.

Got my HD system bundle in Dec 2014 it's poor that it don't work well since I payed that much money on it already, in 11 had bugs, 12.0 brought a big new one to me..

I need help to solve this, let me know about the update plan don't want to stuck on a bugged version of PT, thanks
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  #2  
Old 07-04-2015, 06:30 AM
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Default Re: PT12HD Help Bugs,Update, support plan please

Have you tried 12.1? You can always revert back if it doesn't work for you.

Unfortunately, Avid hasn't announced HD support plans yet.
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  #3  
Old 07-04-2015, 06:42 AM
mhellerofficial mhellerofficial is offline
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Default Re: PT12HD Help Bugs,Update, support plan please

Quote:
Originally Posted by Drew Mazurek View Post
Have you tried 12.1? You can always revert back if it doesn't work for you.
No , I can't try 12.1, because I don't have an update plan on my 12HD version which the Avid support offered me back then.

UPDATE: I found 12.1 installer in my download section!!
mmm
crazy
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Old 07-04-2015, 06:47 AM
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Default Re: PT12HD Help Bugs,Update, support plan please

Does 12.1 show up in App Manager?
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Old 07-04-2015, 06:47 AM
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Default Re: PT12HD Help Bugs,Update, support plan please

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Originally Posted by mhellerofficial View Post
UPDATE: I found 12.1 installer in my download section!!
That's what I thought. Try it.
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  #6  
Old 07-04-2015, 07:01 AM
mhellerofficial mhellerofficial is offline
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Default Re: PT12HD Help Bugs,Update, support plan please

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Originally Posted by Drew Mazurek View Post
That's what I thought. Try it.
Not in the App manager but I just downloaded it on the avid account download page and have a try now! ;-) Thx, Hope it works
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Old 07-04-2015, 07:05 AM
mhellerofficial mhellerofficial is offline
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Default Re: PT12HD Help Bugs,Update, support plan please

Do you know if I have to remove everything from 12.0 on my Mac Pro ? It's crazy to get all Plugins to a new pro tools version fit In again every time, is there a trick i don't know maybe?
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Old 07-04-2015, 07:14 AM
mhellerofficial mhellerofficial is offline
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Default Re: PT12HD Help Bugs,Update, support plan please

Or can I just install it , overwrite 12.0?
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Old 07-04-2015, 07:17 AM
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Default Re: PT12HD Help Bugs,Update, support plan please

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Originally Posted by mhellerofficial View Post
Or can I just install it , overwrite 12.0?
I almost always just install on top of previous version.

Certainly for a .1 release I would and did.
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Old 07-04-2015, 07:22 AM
mhellerofficial mhellerofficial is offline
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Default Re: PT12HD Help Bugs,Update, support plan please

will do it that way then, thanks mister
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