Ozonic not being recognized by M - Powered in P4

[ircswh]

I installed this a PC of mine as instructed.

1. Installed the Ozonic Drivers. Did a restart.
2. Then connected the Ozonic Keyboard. It installed itself flawlessly.
3. THen installed M-Powered.
4. Restarted
5. The Keyboard is fully recognized as the audio recording and playback device.
6.I open up M Powered and it says "Unable to locate the hardware"

EVerything is connected properly. It hooked up from a 6 pin to 6pin firewire cable that came with it.

I tried uninstalling the drivers and then restalling the drivers, but it made no difference.

Im running a Pentium 4 system
Win XP
1GB Memory
This computer only has M-Powered related software installed. iLOk is attached.

This once happened b4 on an Laptop , but I nevered fix it.

My current Laptop recoginizes the Ozonic fully.

Please Help

[DigiTechSupt]

Which version of the Ozonic driver and Pro Tools M-Powered do you have installed?

[ircswh]

I have the driver that came with the ozonic. When I went through the Firewire Ozonic Interface it says im using Ver. 5.10.0.5024

And im using M-Powered 7.1

[spkguitar]

You definitely need to download the latest driver for the ozonic from the m-audio website.

The first version of the driver that was compatible with Pro Tools was 5.10.0.5036

The current version is 5.10.0.5036v2

[spkguitar]

Also, while it is definitely best to download the latest drivers from M-audio, you really should follow the instructions included with the MPowered sofware. It's covered on page 10 of the MPowered getting started guide:

Pro Tools will not see your M-Audio interface
if you do not install the M-Audio driver
that is included with Pro Tools M-Powered