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  #1  
Old 04-07-2014, 10:02 AM
finalmixaudio finalmixaudio is offline
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Default HD Omni dying?

Hello everyone. Just wanted to see if anyone has this same issue with their HD Omni interface…

I bought my HD Omni a little over 2 years ago, it had worked great, but then one day the LCD screens in the front panel did not show any text in them, but it would still work inputing and outputting audio, and then one day none of the color LEDs or meters would work, and then the next day it would work perfect for weeks and then the problem would come back for a couple of days, and so on…

I bought it through sweetwater who offers 1 year extra of warranty, so I sent it to them, and they sent it to AVID, and guess what? the unit performed perfectly without any issues, so they sent it back to me, and a few months later and out of warranty, it is doing it again…

Has this issue happened to anyone? any solution ideas?

Thanks in advance

Last edited by finalmixaudio; 04-08-2014 at 07:56 AM.
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  #2  
Old 04-13-2014, 12:03 PM
jbrown7282 jbrown7282 is offline
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Default Re: HD Omni dying?

Has not happened to me yet... Maybe heat generated from your rack make this issue pop up??
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  #3  
Old 04-13-2014, 06:20 PM
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DetroitT DetroitT is offline
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Default Re: HD Omni dying?

Not here.
Firmware up to date?
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  #4  
Old 04-13-2014, 07:30 PM
Craig F Craig F is offline
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Default Re: HD Omni dying?

My first guess would be the PSU unit or it's connection
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Old 04-14-2014, 02:30 AM
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chrisdee chrisdee is offline
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Default Re: HD Omni dying?

Yes this has happened on my Omni aswell. But only a couple of times.
By the way it also happened on a new Omni i borrowed for some days from my local music dealer while mine was in for service.
I don't think it's heat related since my omni is standing well ventilated by itself not in any rack.

I don't know if this is related but some time after this happened preamp 1 on my omni went almost dead. Lost 30-40db. It's currently in on service at Avid Ireland.
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Old 04-14-2014, 06:10 AM
Bill Denton Bill Denton is offline
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Default Re: HD Omni dying?

Just a thought...

Do you guys have stable electric power at your studios?

I've seen sorta-similar problems with various types of gear when the voltage gets a bit "saggy"...
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Note that all opinions, observations, whatever, in this post are mine, unless I'm being mean or am wrong, in which case it's somebody else's fault. I do not work for Avid (their loss)...my only relationship with Avid is that of a customer (when I'm not too poor to buy stuff, like now)...and that hot administrative assistant...that's more of a "thing" than a "relationship" (that should keep them guessing for a while...)

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Old 04-15-2014, 01:10 AM
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chrisdee chrisdee is offline
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Default Re: HD Omni dying?

I have not measured it but the building is fairly new so I don't think that is an issue in my case.
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Old 04-25-2014, 08:39 PM
finalmixaudio finalmixaudio is offline
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Default Re: HD Omni dying?

Thanks for the replys. The power is very stable in my building, so I don't think it is that... the rack can get a bit warm sometimes, but the 192 and other equipment I have in it seem to be doing fine. Still not getting close to a solution it seems...

Thanks for the thoughts though.
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Old 04-26-2014, 12:01 PM
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JimmyM JimmyM is offline
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Default Re: HD Omni dying?

Quote:
Originally Posted by chrisdee View Post
Yes this has happened on my Omni aswell. But only a couple of times.
By the way it also happened on a new Omni i borrowed for some days from my local music dealer while mine was in for service.
I don't think it's heat related since my omni is standing well ventilated by itself not in any rack.

I don't know if this is related but some time after this happened preamp 1 on my omni went almost dead. Lost 30-40db. It's currently in on service at Avid Ireland.

Had same with my first omni... Send that back so the second came in. After a while the second did the same, think after couple days.

Ireland advised firmware update and did that never faced any problem anymore.
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  #10  
Old 06-13-2016, 02:43 AM
eport eport is offline
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Default Re: HD Omni dying?

Hi there,

Same problem with mine.
I can't really help, but in my opinion and experience the led problem is related to:
- unstable power
- inefficiency of AVID products.

Thanks AVID: your products are the most expensive in the market but far away to be the best.

Cheers to all, victims of AVID.
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