Win 7, PT 8.0.3 Crashes on session load

[tanona]

Hi. Tried a bunch of stuff mentioned in this forum: Run as Administrator, delete DAE prefs & digidesign databases, tried running firewire as legacy driver, tried running Pro Tools in the "Run programs made for previous versions of Windows" option in the control panel, and the Allowcookies addition in the internet Settings part of the regedit.

The application loads up fine. Even super small sessions load up ok..ones with a couple tracks. Anything more than that, and it crashes and I get this:

"Pro Tools Application has stopped working" "A Problem caused the program to stop working correctly..."

I also tried creating a blank session and importing all the tracks from a large session individually to try to isolate the problem to a particular plug-in or track, but they all import OK. I had all the tracks from a large session import ok, and could work in and play the session. Then, I save, exit the session, and upon attempting to reload the session, Pro Tools crashes. Any ideas??

using Win 7 Ultimate, PT LE 8.0.3, DIGI003 rack

Whole system works beautifully on Windows XP sp1, sp2, & sp3

SiSoftware Sandra

Computer
Model : MSI MS-7246
Workgroup : WORKGROUP
Host Name : Studio-PC
User : Studio

Processor
Model : Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz
Speed : 2.21GHz
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Dual-Core
Integrated Data Cache : 2x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 On-board Cache : 2MB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing

Computer
Mainboard : MSI MS-7246
BIOS : Phoenix Technologies, LTD 6.00 PG 11/09/2006
Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 4GB DIMM DDR2

Chipset
Model : MSI 82975X Memory Controller Hub
Front Side Bus Speed : 4x 316MHz (1.26GHz)
Total Memory : 4GB DIMM DDR2
Memory Bus Speed : 2x 316MHz (632MHz)

Memory Module(s)
Memory Module : Kingston 1GB DIMM DDR2 PC2-4300U DDR2-534 (4-4-4-12 2-16-4-2)
Memory Module : Kingston 1GB DIMM DDR2 PC2-4300U DDR2-534 (4-4-4-12 2-16-4-2)
Memory Module : Kingston 1GB DIMM DDR2 PC2-4300U DDR2-534 (4-4-4-12 2-16-4-2)
Memory Module : Kingston 1GB DIMM DDR2 PC2-4300U DDR2-534 (4-4-4-12 2-16-4-2)

Video System
Video Adapter : NVIDIA GeForce 7300 GT (8 PS3.0, 4 VS3.0 351MHz, 256MB DDR3 2x333MHz, PCIe 1.00 x16)
Video Adapter : NVIDIA GeForce 7300 GT (8 PS3.0, 4 VS3.0 351MHz, 256MB DDR3 2x333MHz, PCIe 1.00 x16)

Graphics Processor

Storage Devices

sessions A (H:) : 298GB (NTFS) @ Initio WD3200JB-00KFA0 (320GB, FireWire/1394, 3.5", 11568rpm, NCQ, 8MB Cache)

ST380815AS (80GB, SATA150, 3.5", NCQ, 8MB Cache) : 75GB (C:)
ST3750640A (750.2GB, USB, 3.5") : 699GB (F:)
WDC WD3200JB-00KFA0 (320GB, USB/ATA100, 3.5", 7200rpm, 8MB Cache) : 298GB (G:)
LITE-ON DVDRW LH-20A1H (ATA66, DVD+-RW, CD-RW, 2MB Cache) : N/A (D:)
PIONEER DVD-RW DVR-107D (ATA33, DVD+-RW, CD-RW, 64kB Cache) : N/A (E:)

Logical Storage Devices
System Reserved : 100MB (NTFS)
Vault (F:) : 699GB (NTFS) @ ST3750640A (750.2GB, USB, 3.5")
Backup (G:) : 298GB (NTFS) @ WDC WD3200JB-00KFA0 (320GB, USB/ATA100, 3.5", 7200rpm, 8MB Cache)
Hard Disk (C:) : 74GB (NTFS) @ ST380815AS (80GB, SATA150, 3.5", NCQ, 8MB Cache)
Optical Drive (D:) : N/A @ LITE-ON DVDRW LH-20A1H (ATA66, DVD+-RW, CD-RW, 2MB Cache)
Optical Drive (E:) : N/A @ PIONEER DVD-RW DVR-107D (ATA33, DVD+-RW, CD-RW, 64kB Cache)

Peripherals
LPC Hub Controller 1 : MSI 82801GH (ICH7DH) LPC Interface Controller
LPC Legacy Controller 1 : T0 00-00h
Audio Device : MSI 82801G (ICH7) High Definition Audio
Audio Codec : Realtek Semiconductor High Definition Audio
Serial Port(s) : 1
Parallel Port(s) : 1
Disk Controller : MSI 82801G (ICH7) Ultra ATA Storage Controller
Disk Controller : MSI 82801GB/GR/GH (ICH7) Serial ATA Storage Controller
Disk Controller : MSI JMB361 AHCI/IDE
USB Controller 1 : MSI 82801G (ICH7) USB Universal Host Controller
USB Controller 2 : MSI 82801G (ICH7) USB Universal Host Controller
USB Controller 3 : MSI 82801G (ICH7) USB Universal Host Controller
USB Controller 4 : MSI 82801G (ICH7) USB Universal Host Controller
USB Controller 5 : MSI 82801G (ICH7) USB 2.0 Enhanced Host Controller
USB Controller 6 : VIA VT82xxxxx UHCI USB 1.1 Controller (All VIA Chipsets)
USB Controller 7 : VIA VT82xxxxx UHCI USB 1.1 Controller (All VIA Chipsets)
USB Controller 8 : VIA VT6202 USB 2.0 Enhanced Host Controller
FireWire/1394 Controller 1 : Avlab Technology TSB43AB23 1394a-2000 OHCI PHY/link-layer Controller
SMBus/i2c Controller 1 : Intel 801xx/63xx SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Printer : HP Officejet 5600 series (1200x1200, USB, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Scanners and Cameras
Scanner : Hewlett-Packard HP Officejet 5600 (Scanner, USB)

Network Services
Network Adapter : Intel(R) PRO/1000 PL Network Connection (Ethernet, 100Mbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows 7 Ultimate 6.01.7600
Platform Compliance : x64

Windows Experience Index
Current System : 4.2

Performance Tips
Tip 2546 : Large memory modules should be ECC/Parity.
Tip 2 : Double-click tip or press Enter while a tip is selected for more information about the tip.

[tanona]

yes. I thought I would try the 8.0.3 forum first. But since the issue could not be resolved from that forum, maybe someone here in this more general forum will have some different suggestions.

[cwsand]

FYI: "Multiple identical postings in the same forum or more than one forum of the same message are not allowed and may be considered spam and removed."

[JonnyGinese]

Originally Posted by cwsand

FYI: "Multiple identical postings in the same forum or more than one forum of the same message are not allowed and may be considered spam and removed."

oh boy..

Well I get a similar issue although mine seems to be more random.. it can happen just loading PT LE. I'm using the 8.0.4b driver for my 002r... it has happened only 2 times on me.. once with just PT and once with loading a session(which loaded the next time i rebooted). I'm attributing it to the driver being Beta... but i could be wrong...

[sw rec]

Vault (F:) : 699GB (NTFS) @ ST3750640A (750.2GB, USB, 3.5")
Backup (G:) : 298GB (NTFS) @ WDC WD3200JB-00KFA0 (320GB, USB/ATA100, 3.5", 7200rpm, 8MB Cache)

What's with all the USB hard drives, and are you recording to them? They're not recommended OR supported.

[cwsand]

Try uninstalling/reinstalling the 8.0.4b drivers with the unit turned off. Power the pc off, power up the 002/003 then boot up your pc. If that doesn't work, I'd try reinstalling LE.

[TOM@METRO]

Originally Posted by cwsand

Try uninstalling/reinstalling the 8.0.4b drivers with the unit turned off. Power the pc off, power up the 002/003 then boot up your pc. If that doesn't work, I'd try reinstalling LE.

I have found that repairing the .04 drivers fixed this (at least temporarily) for me. And running as administrator seems to be a must.