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#1
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Hi, When I launch pt it wants me to activate the software but then says I have no license to activate. But my PT account on the avid website says "active". I also have my pay pal receipt. When I try to refresh the ILOK I can't even find my PT subscription on there. I was there at one point, grayed out. Now its not there. Anyone know what's going on? Windows here and I have a very recently version of PT.
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#2
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Same issue here.
Support sorted it out quite quickly, but no mention of the cause. Last edited by aside; 05-15-2024 at 12:19 AM. |
#3
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Hi guys - I checked your iLok licenses and they are both updated. May I ask if you still encounter the same authorization issue?
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