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  #11  
Old 05-09-2021, 10:37 PM
feryano feryano is offline
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Default Re: HDX 16x16 interface not responding

Correction
I could NOT hear the output from the hdx
Just internal.
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  #12  
Old 05-10-2021, 12:56 AM
Obsidian Dragon Obsidian Dragon is offline
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Default Re: HDX 16x16 interface not responding

Quote:
Originally Posted by feryano View Post
My system:
Mac-pro black 64 gugs ram, hdx system, protools ultimate 2021
I assume when you say "Mac-pro black" you mean what is commonly referred as the" trashcan" shaped model, right? If so, I assume you are using some form of a thunderbolt enclosure for your HDX card(s). Is there any chance the cable to the enclosure has a loose connection, or is disconnected, or the enclosure is powered off? Have you tried to power off and reseat the HDX card(s) into the PCIe slot again or move to another slot? Does you system even see the HDX card(s)? Have you run any diagnostics on the HDX card(s)?
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MacbookPro14,3 - Intel Core i7 3.1 GHz, 16 GB
MacOS 13.6.4 running Protools 2024.3

Mac Studio M1Max - 64GB
MacOS 14.3.1 running Protools 2024.3
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  #13  
Old 05-10-2021, 09:49 AM
BScout BScout is offline
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Default Re: HDX 16x16 interface not responding

Do you have a digilink i/o license from Avid on your iLok (either as a separate license or as part of your Pro Tools bundle license)? If not, you need that and will have to purchase it.
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