Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support

Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Hardware > Eleven Rack

Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
Old 07-29-2012, 11:11 AM
pine pine is offline
Join Date: Jul 2012
Location: Ottawa, Canada
Posts: 2
Default Eleven Rack window responds to changes on Eleven Rack, unable to record.

I've been unable to find a solution to my problem on the many, many threads related to similar issues. Hopefully someone can help me out.

In System Preferences, the Avid Eleven Rack page says "device not connected". However, when I open Pro Tools, the Eleven Rack immediately opens and responds to Rig changes, volumes changes, level changes on bass, treble, gain etc. The Eleven Rack does not show up as a device in the "Audio MIDI Setup" Utility. I am unable to record my guitar through the Eleven Rack. My only option is the built in Microphone.

I've checked and rechecked that my software and drivers are up to date. I have tried multiple USB cables and all of my USB ports. I have tried multiple sequences of turning the Eleven Rack and Pro Tools on and off, when to plug the Eleven Rack in during the sequence and rebooting the whole computer. I have exhausted every solution I've been able to find through this forum, google searches, YouTube videos. It's likely a simple solution, but I'm new to Pro Tools and Eleven Rack so please, someone help out.

My details are in my profile, but here they are again just in case...

MacBook Air 1.7 GHz Intel Core i5
4 GB 1333 MHz DDR3
Mac OS X Version 10.7.4

Eleven Rack Version 2.0.1
Software Version 1.0.5

Pro Tools 10.2.0 (came with the purchase of the Eleven Rack, software download and iLok)

The Eleven Rack works perfectly through my powered monitors, and in live situations. As a stand alone unit, I have no issues. My only issues are getting it to work with Pro Tools so i can record. Which was the whole point of purchasing the unit. Otherwise, I could have just bought a simple combo amp and pedals and avoided the headaches.

Any help is appreciated.
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Eleven Rack Edit Window PT 11 WHEN??? Black Day Eleven Rack 41 12-28-2013 04:12 AM
10.3.6 = No Eleven Rack Window? brianiac5150 Eleven Rack 23 08-21-2013 02:59 PM
No Eleven Rack window in Pro Tools 10 kenneho Eleven Rack 2 07-14-2013 01:15 PM
Eleven Rack and Eleven Rack control window not matching 11R Newbie Eleven Rack 3 04-18-2012 06:07 PM
Eleven Rack control window? microstudio Eleven Rack 6 02-25-2011 01:04 AM

All times are GMT -7. The time now is 12:17 PM.

Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com