Unable to record to External Hard drive

[NYCBex]

Hello -

I recently purchased the Pro Tools Express 10.3.4 for audio book recording. I can record to my computer (which I know is not ideal), but am unable to record directly to my external hard drive - Passport Ultra 1 TB -

When I try to connect them, I get an error message -5000 that reads I am not authorized to connect Pro Tools to the hard drive.

My computer is a MacBook Pro - with the Yosemite update.

Can someone help?

Many thanks

[musicman691]

Originally Posted by NYCBex

Hello -

I recently purchased the Pro Tools Express 10.3.4 for audio book recording. I can record to my computer (which I know is not ideal), but am unable to record directly to my external hard drive - Passport Ultra 1 TB -

When I try to connect them, I get an error message -5000 that reads I am not authorized to connect Pro Tools to the hard drive.

My computer is a MacBook Pro - with the Yosemite update.

Can someone help?

Many thanks

First off PT10 any version is not supported on Yosemite any version. To even get it to be loaded one has to hack the installer and that's not for the faint of heart. See if you can back date to an earlier version of OSX like OSX 10.8.5 (Mountain Lion) which was the last supported OSX for PT10.

[NYCBex]

Let me be a little more clear - I can record PT 10.3.4 on my computer (Yosemite - no hacking needed) - but I cannot record directly to my external hard drive -

Thanks

[musicman691]

Originally Posted by NYCBex

Let me be a little more clear - I can record PT 10.3.4 on my computer (Yosemite - no hacking needed) - but I cannot record directly to my external hard drive -

Thanks

But you had to have hacked the installer (or used Migration Assassin) to get PT10.3.4 on a Yosemite computer. And like I said you'll get no help from anyone here or Avid because as I wrote PT10 any version isn't supported on OSX above OSX 10.8.5. No doubt you've run into the issue of not seeing the plugin lists on inserts until you mouse over them (and that's just one issue with trying to run PT10 on Yosemite). And it's this incompatibility that's probably causing your issue.

[NYCBex]

I didn't hack into anything (I wouldn't know how to) - the program loaded up without any sort of problem. First, what I'd like to know is what error message -5000 means. If someone can help me with that I'd be grateful.

[musicman691]

Originally Posted by NYCBex

I didn't hack into anything (I wouldn't know how to) - the program loaded up without any sort of problem. First, what I'd like to know is what error message -5000 means. If someone can help me with that I'd be grateful.

I give up. I keep telling you there's no way without messing with the installer of even loading PT10 on Yosemite unless you did an in situ upgrade of OSX from whatever version was on your machine before. Even though Apple says that's their recommended way to do things it's not a good idea, especially with something as complicated as PT. I also keep telling you PT10 any version is not supported on Yosemite and that that may well be the root of your issues.

The reason you can't install PT10 on Yosemite is the installer sees OSX10.10.1 as OSX 10.1 which would be a very early version of OSX (much earlier than the last supported OSX of 10.8.5 for PT10). That is of course if you're running a legitimate copy of PT and not crackware.

[Phil Ogden]

It sounds like a permissions error. Go into PT 'Workspace' and check that the HD is set to Record (R).

You might also want to check at OS level that that you have both read and write permissions for the HD ("Cmd I").

Finally, make sure that the HD is formatted in line with Avids recommendations.

Though as Musicman691 says, the problem might be related to the unsupported configuartion you have.

[Craig F]

-5000 is OSX's "YOU DO NOT HAVE PERMISSION TO THIS" error

also 99% of all off the self preforrmatted drives come formatted FAT32 so if you haven't reformatted HFS+ Journaled you have not done what you need to use the drive with your MAC

[wmcintyre]

PT 10.2.10 is supported on Yosemite...

scroll down for the Mac OS compatibility grid

http://avid.force.com/pkb/articles/c...m-Requirements

[ArKay99]

Do what Craig and Phil say and you'll most likely be GTG.