Can't Download 6.2.2 -- page bounces back

[Voxer]

I upgraded to Panther and now when I click on the 'final download page', after entering my info/ser#, it goes momentarily to the "you will begin downloading in a moment" page, then immediately bounces me back to the 'final download page' [titled "Pro Tools LE 6.2.2 Update -- Download Instructions", and in the square with the blue apple, "Download Pro Tools LE 6.2.2 Update for Mac OS X Systems".

What gives?

[Slim Shady]

well, you click the blue apple in the square as indicated and download the software....

[Voxer]

That's pretty funny...not.

I followed the initial wtf instructions on the FAQ at the top of the forums (trash prefs for DAE/PT6). No luck.

[Slim Shady]

I followed the initial wtf instructions on the FAQ at the top of the forums (trash prefs for DAE/PT6). No luck.

That's even funnier.

What browswer are you using? After you enter your registration information, you should get a page that says "Pro Tools LE 6.2.2 Update" with the 'blue apple' download about halfway down the page. Clicking that button should start your download - if yours is indeed bouncing you back, I would check to make sure you're using a compatible browser (IE or Safari, although I've heard of Safari having problems - works for me though). Also check and make sure you haven't disabled Javascript or other browser features - might make a difference. I just tried it with Safari on my machine running 10.3.2 and the download started fine.

[Voxer]

Nope. I even got a call from Bruce at Digi, saying that this occasionally happens with folks in my config. I used the link he sent me and still nothing. I tried unblocking pop-up windows, opening my firewall, right clicking the blue apple and loading on another page. Nothing Zip. Zilch.

[Earthling]

Same thing happened for me. If you just click the "Contact" link at the bottom left of this page, it is an e-mail link to the Digi Webmaster ...explain the problem, give your serial#, and he will e-mail you back with a direct download link