loss of a redundant connection loss protools device S3L-X

[Matysiak.m.d]

hi
Someone had so ?
when are You Lost of redundant connection You lost Protool's device.

S3L-X version 4.5.3.3, Protools 12.5, os x 10.10.5

[Karel Noon]

Did not notice that, how did you connect? What was on Ports A/B/C ?

[Valentyn]

Weird, one should not cause another. I support Karel's question on connectivity.

[Matysiak.m.d]

E3port A go to stage rack 1 port A , port B go to port A stage rack 2 , port B go to E3 port B . E3 port C go to S3 port A and port B go to Mac 1Gb ethernet port

[Valentyn]

Looks ok. Did you have reports on devices being "Lost" when redundancy was reported lost?

[Matysiak.m.d]

NO, only redundancy connection lost , but protool's shout down becouse lost AVB devices .

[Kristo Kotkas]

Originally Posted by Matysiak.m.d

NO, only redundancy connection lost , but protool's shout down becouse lost AVB devices .

Ok, I just had this same thing happen to me a couple of days ago. I have never had Pro Tools quit tracking on me with none of my S3L/PT systems.

The only thing that made me wonder is that I did "reset faders" and this might have had something to do with Pro Tools stopping. Matysiak, did you perhaps use reset faders function before Pro Tools stopped?

[Matysiak.m.d]

Originally Posted by Kristo Kotkas

Ok, I just had this same thing happen to me a couple of days ago. I have never had Pro Tools quit tracking on me with none of my S3L/PT systems.

The only thing that made me wonder is that I did "reset faders" and this might have had something to do with Pro Tools stopping. Matysiak, did you perhaps use reset faders function before Pro Tools stopped?

hi no i'm dont use reset faders function. Protools stops when I lost redundant connection.
I'm send my E3 to servis and they give me new E3 and now works fine. ( when I'm disconnect Cat5 I'm see only information redundant connection lost but protool works.
that was problem inside E3 . Ruter Avb or what ever.

but when You reset S3 protools is stop and lost AVB connection becouse You reseting S3

[Kristo Kotkas]

Originally Posted by Matysiak.m.d

but when You reset S3 protools is stop and lost AVB connection becouse You reseting S3

Resetting S3 and resetting just faders are two different things, when completely resetting S3 it would be normal to see Pro Tools to quit but resetting just faders should keep PT running.