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  #21  
Old 02-22-2024, 09:52 AM
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EddieJones EddieJones is offline
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Default Re: EuCon 2023.11.0.121 Dropping Off

Can you collect the log files right after this does this and send me a link in a PM. Right click the EuControl icon up top to do this.
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  #22  
Old 02-23-2024, 11:25 AM
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Default Re: EuCon 2023.11.0.121 Dropping Off

I see lots of network issues in the logs. Can you check one thing. Go to the Mac Prefs and find the EUCON Settings. Turn off Ext Workstations and restart the Mac.
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  #23  
Old 02-23-2024, 11:30 AM
Mixmaster Rick Mixmaster Rick is offline
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Default Re: EuCon 2023.11.0.121 Dropping Off

Curious as to what Network issues you're seeing. Can you be more specific?

I've disabled "Enable as External Workstation" and restarted
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  #24  
Old 02-23-2024, 11:42 AM
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Default Re: EuCon 2023.11.0.121 Dropping Off

EuControl couldn't find any surfaces...and even couldn't find your workstation its running on!
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  #25  
Old 02-23-2024, 12:10 PM
Mixmaster Rick Mixmaster Rick is offline
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Default Re: EuCon 2023.11.0.121 Dropping Off

Aww man, so not good. I pride myself in having a clean methodical environment. In fact I ran technology in large corporations for about twenty-five years. Do you see in my signature the current specs I am using? The Mac Studio IS running macOS Ventura. There aren't many apps running in the background either but I did see in the EuCon guide last night that these type of issues happen with a user will focus other apps while running PT. On occasion I do switch to the Music app to reference songs, sometimes I go to Safari for a moment or I use Finder. I really don't use much while Pro Tools is running.

I trust you so please let me know what you recommend Eddie.

Best,

Rick
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  #26  
Old 02-23-2024, 01:18 PM
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Default Re: EuCon 2023.11.0.121 Dropping Off

So turning off External Workstations made it worse, better, no difference?
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  #27  
Old 02-23-2024, 01:28 PM
Mixmaster Rick Mixmaster Rick is offline
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Default Re: EuCon 2023.11.0.121 Dropping Off

I'm starting up now Eddie - please standby
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  #28  
Old 02-23-2024, 03:21 PM
Mixmaster Rick Mixmaster Rick is offline
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Default Re: EuCon 2023.11.0.121 Dropping Off

Well directly after my last message I added Safari, Finder, Music with Pro Tools 23Mac under EuCon Applications and I made sure to toggle between apps and everything has been fine.

I'll keep at it and let you know.

Thanks
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Pro Tools Studio 2023.12.1, Mac Studio 2023 M2 Ultra, 64GB RAM, macOS Ventura 13.6.4 (22G513), UAD Apollo X8, Apollo x6 x2, UAD-2-Satellite-TB3-Octo, UAD-2-Satellite-TB3-Quad, Avid Dock w/ iPad Pro 12.9", Avid S1 x 2 w/ iPad Air 10.9", Neumann KH 310 w/ KH750 Sub, Genelec 8320A, Adam Audio T7V w/ Sub8, G-Technology TB3 x 6
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  #29  
Old 02-24-2024, 02:10 PM
Mixmaster Rick Mixmaster Rick is offline
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Default Re: EuCon 2023.11.0.121 Dropping Off

Hi Eddie,

I've had no issues at all today. Maybe it was the Applications Focus in EuCon not being added previously? What do you think?
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  #30  
Old 02-25-2024, 10:48 AM
Mixmaster Rick Mixmaster Rick is offline
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Default Re: EuCon 2023.11.0.121 Dropping Off

Eddie - real important to me...
You said previously "I see lots of network issues in the logs"

Please tell me specifically what; I'd appreciate it greatly.

Thanks,

Rick
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