Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Software > Licensing & Accounts

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 11-05-2023, 11:04 AM
ihate100bees ihate100bees is offline
Member
 
Join Date: Feb 2012
Location: Nashville, Tn. USA.
Posts: 160
Default Pro Tools Studio: Current "Perpetual" policy... Penalty or not?

Pro Tools Studio user:
Windows 10

I am a bit confused on the current Perpetual License changes, in regards to penalty fees being waved? I have always paid, to keep my "perpetual license" on going for Pro Tools "Studio". Has Avid waved ALL penalty fees now??

My license will expire tomorrow. The fee to renew is $200. Can I renew at a later time, at my choice without a penalty or do I still need to continue to renew by my deadline (tomorrow)?

If I don't renew... will I still continue to receive PT updates? I don't need support, never needed it.
Thanks
Reply With Quote
  #2  
Old 11-05-2023, 11:15 AM
Darryl Ramm Darryl Ramm is online now
Member
 
Join Date: Nov 2010
Location: USA
Posts: 19,627
Default Re: Pro Tools Studio: Current "Perpetual" policy... Penalty or not?

If you don't renew you can stop getting updates. That's the whole point of a support/update plan.

As it stands with the latest licensing changes you can restart an update/support plan at any time in the future. i.e at "no penalty" in your words.

All this until Avid changes their mind again...
Reply With Quote
  #3  
Old 11-05-2023, 11:45 AM
ihate100bees ihate100bees is offline
Member
 
Join Date: Feb 2012
Location: Nashville, Tn. USA.
Posts: 160
Default Re: Pro Tools Studio: Current "Perpetual" policy... Penalty or not?

Quote:
Originally Posted by Darryl Ramm View Post
If you don't renew you can stop getting updates. That's the whole point of a support/update plan.

As it stands with the latest licensing changes you can restart an update/support plan at any time in the future. i.e at "no penalty" in your words.

All this until Avid changes their mind again...
Ok... so basically, I just wouldn't be able to get updates from here on out, or support until I renewed at a later time for the same price, correct? When I do renew... say in June, will I have access to any updates between now (Nov 2023 )and then (June 2024)?

Years ago, if you didn't renew... you either had to pay a huge fee to get back (which was darn near the orig price of the software), or go to subscription. Once, I missed my deadline due to a medical emergency during that time, and Avid made me get a letter from the doctor (surgeon), in order for them to reinstate me! Seriously! Since then I have made sure I've always continued to be on time. This is why I am concerned. It will help me out if I can now put this off another month. Thanks
Reply With Quote
  #4  
Old 11-05-2023, 01:03 PM
Darryl Ramm Darryl Ramm is online now
Member
 
Join Date: Nov 2010
Location: USA
Posts: 19,627
Default Re: Pro Tools Studio: Current "Perpetual" policy... Penalty or not?

I would expect you to have access to previous versions when you renew your update/support plan. It's just impractical for Avid to not allow that, and I doubt they would be so petty, and the licensing mechanisms naturally allows this.

If you need stronger assurances, hopefully Charles Vicente from Avid can chime in.
Reply With Quote
  #5  
Old 11-05-2023, 03:06 PM
BScout BScout is offline
Member
 
Join Date: Mar 2007
Location: Los Angeles, CA
Posts: 4,173
Default Re: Pro Tools Studio: Current "Perpetual" policy... Penalty or not?

When you do reinstatements, you get access to all older versions up to your (new) release date limit. (Barring going any further back than when they changed to the year, month versioning structure. If you want to go back to 12.5 or earlier, you'd need a cluster iLok license that is only "inheritable" from previously having it.)

We've had to do this before to get reinstatement or new licenses to use on older systems with different compatibilities than the currently offered version of Pro Tools. (Pace/iLok isn't that advanced of a licensing structure that it could even do this kind of limitation because Pro Tools has been using the same license asset with different release date limits for users. The only way the Pace/iLok could "revoke" the ability to use a time period of releases is if they were different license assets for that period of time -- which they aren't. Having dealt with Paci/iLok on license pricing/protection, I imagine if something like this even existed, it'd cost Avid too much in licensing fees to Pace/iLok.)
__________________
Pro Tools Ult 2024.3.1, HDX 2, MTRX/SPQ, RME BBF Pro + MADIface ProS1 x 2, Fire Max11 x 2, Dock, iPad Air5 Mac Mini 14,12, 12 core, macOS 13.6.6RAM 32GB, SSD 4TB, GPU 19 coreQNAP TVS-872XT 148TB TB3
Reply With Quote
  #6  
Old 11-05-2023, 04:04 PM
ihate100bees ihate100bees is offline
Member
 
Join Date: Feb 2012
Location: Nashville, Tn. USA.
Posts: 160
Default Re: Pro Tools Studio: Current "Perpetual" policy... Penalty or not?

Thanks so much for your reply. I sent a message to avid but I'm still waiting for their confirmation. Thanks so much again.
Reply With Quote
  #7  
Old 11-06-2023, 01:33 PM
cvicente22's Avatar
cvicente22 cvicente22 is offline
Avid
 
Join Date: Jan 2018
Location: Philippines
Posts: 403
Default Re: Pro Tools Studio: Current "Perpetual" policy... Penalty or not?

Hi ihate100bees,

The renewal and reinstatement has been simplified, meaning that there's no more additional penalty if you missed the 30-day grace period. Staring September 21, 2023, if you own a Pro Tools Perpetual license you just need to purchase a Pro Tools Perpetual Upgrade regardless if you still have an active or expired plan.

If you let your plan expire, you won't be able to receive any further updates and your add-value plugins such as Avid Complete Plugin and heat will stop working as well.

But if you want to purchase the perpetual upgrade on a later date even more than 30 days after the expiration date, that should be fine you will be charge $200 (PT Studio Perpetual Upgrade)

If you need further clarification, feel free to reach out.
__________________
Regards,
Charles
________________
To create an Avid Support Case, you may go to https://www.avid.com/learn-and-support/contact-audio-and-music-support
Reply With Quote
  #8  
Old 11-19-2023, 05:19 AM
stargazer stargazer is offline
Member
 
Join Date: Sep 2002
Location: Gothenburg, Sweden
Posts: 484
Default Re: Pro Tools Studio: Current "Perpetual" policy... Penalty or not?

Glad I found this thread.
Now I know it’s the License ”Upgrade” option I’m looking for (this year anyway).
Checking a few resellers, some still market a ”Renewal” product that doesn’t help the confusion.
In my Avid account there’s no info under my products, just the usual red text warning me that my plan/license is expiring soon.
Also, maybe a new sticky on this forum and remove this one:
https://duc.avid.com/showthread.php?t=421084
__________________

PT Ultimate 2022.10.0 | HD OMNI | S3 | PT Dock | EuControl 2022.4.0.78 | PT Control 2022.4.0.60
macOS Big Sur 11.6.5 | Mac Pro (2019), 3,2 GHz 16-Core Intel Xeon W, 384 GB 2933 MHz DDR4
Reply With Quote
  #9  
Old 11-19-2023, 08:46 AM
Southsidemusic's Avatar
Southsidemusic Southsidemusic is offline
Moderator
 
Join Date: Dec 2011
Location: Stockholm - Sweden
Posts: 13,767
Default Re: Pro Tools Studio: Current "Perpetual" policy... Penalty or not?

Hej Stargazer

Check the Black friday at thomann and from monday also Deluxe as they usually have a good pricedrop during the blackfriday sales.

And 20% off at Avid.com will probably not get better with any other dealer store as it would be less than 3300 svenska kronor om du köper via Avid.


Quote:
Originally Posted by stargazer View Post
Glad I found this thread.
Now I know it’s the License ”Upgrade” option I’m looking for (this year anyway).
Checking a few resellers, some still market a ”Renewal” product that doesn’t help the confusion.
In my Avid account there’s no info under my products, just the usual red text warning me that my plan/license is expiring soon.
Also, maybe a new sticky on this forum and remove this one:
https://duc.avid.com/showthread.php?t=421084
__________________
Best Regards
Christopher

#thestruggleisreal
—————————————
South Side Music Group
WEBHOME
—————————————
Reply With Quote
  #10  
Old 11-19-2023, 09:27 AM
stargazer stargazer is offline
Member
 
Join Date: Sep 2002
Location: Gothenburg, Sweden
Posts: 484
Default Re: Pro Tools Studio: Current "Perpetual" policy... Penalty or not?

Thank you!
What I was trying to say was that I think Avid cold explain their different products and licenses in a better way. And that this forum could update a few stickies to reflect the latest policies regarding licenses and upgrades.
What was important for me to learn was that the former License Renewal (for Perpetual) is now called License Upgrade and that you can let it expire and buy an upgrade later without a ”penalty”.

I’m going to check out the web shops you mention, thanks again.
(I know the thread starter uses Pro Tools Studio, but I’m on Ultimate, so the price will be a bit higher. Also, my license is Perpetual, and the 20% off at Avid seems to be only for subscriptions.)
__________________

PT Ultimate 2022.10.0 | HD OMNI | S3 | PT Dock | EuControl 2022.4.0.78 | PT Control 2022.4.0.60
macOS Big Sur 11.6.5 | Mac Pro (2019), 3,2 GHz 16-Core Intel Xeon W, 384 GB 2933 MHz DDR4
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Pro Tools Studio crashes trying to load the "Core Plug-ins" during startup Professor X macOS 20 01-25-2023 08:09 PM
"IO channel count for current playback device has changed. Please restart Pro Tools" tj7 macOS 9 12-12-2022 07:55 AM
Perpetual to Studio, will it still be "perpetual" when the license expires in 2023? fredmant Licensing & Accounts 7 11-26-2022 11:34 AM
Difference between "Midi Studio Setup", "Midi Input Devices", and "Midi Controllers"? GOOOTOOO Pro Tools 2020 5 04-01-2020 01:23 PM
"No Update" showing instead of "Current" in Application Manager jsbach Pro Tools 12 1 01-16-2016 03:54 AM


All times are GMT -7. The time now is 12:52 PM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com