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Old 06-23-2023, 09:45 AM
PLew PLew is offline
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Join Date: Mar 2023
Location: Canada
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Default Parts department phone # for North America ?

Hi all
Does anyone know the Parts department phone # for North America ?

If you phone there, the only option seems to be to buy a subscription first.
So I have to pay money just to ask if a part is available or not ?
I didn't get any search results online, and trying any options to talk to someone to ask to be transferred just sends you to various voicemails.

All I want to do is buy a part#VLMS5605(scribble script?) for a legacy product,
if it's even still available. D show profile.
I don't see any hits come up for this part on line, and the supplier in Canada doesn't have it.
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Old 06-24-2023, 12:55 PM
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albee1952 albee1952 is offline
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Default Re: Parts department phone # for North America ?

Try these guys as they are an Avid approved repair shop(so they can get parts and may have stock).
allproelectronics.com
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Old 06-24-2023, 04:08 PM
BScout BScout is offline
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Default Re: Parts department phone # for North America ?

Go through a dealer to request parts. This is Avid's way of operating.
Full Compass, for a long time, had some Avid parts available online.

But it's easiest to go through a dealer.
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Old 06-26-2023, 08:56 AM
PLew PLew is offline
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Default Re: Parts department phone # for North America ?

Thanks, I just sent them an email
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