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Old 08-01-2023, 08:50 AM
mrinne mrinne is offline
Join Date: Aug 2023
Location: Germany
Posts: 1
Default [Solved] Pro Tools Intro: Download Error via Avid Link

[Update/Solved] So I am leaving this as a digital "walk of shame" and hope this can help someone with the same challenge. As a last resort I ultimately tried deactivating my anti-virus solution (Avast in this case) and this did the trick. *facepalm*

[Original Message Below]
Hi everyone, I am desperately trying to install Pro Tools Intro for a few hours now and hope someone here may have some pointers.

Here's what happened so far:
  • Downloaded and installed Pro Tools Intro after registering and installing Avid Link/iLok yesterday. This worked perfectly and i could get a quick first look at the program.
  • Unfortunately I decided to reset (clean install) the same Windows 11 device to start from scratch w/ a little more space for Pro Tools Intro today.
  • Downloaded Avid link after reinstalling Windows 11 and loged in w/ my avid credentials
  • No matter what I try, after clicking the install button, I am getting a (German) message that would translate to "Download Error: Download of Pro Tools failed. Download Error"

I already downloaded and tried to find a solution with the help of the iLok license manager, but I am unable to fix it. Any additional advice you may have to offer is highly appreciated. Would really like to try Pro Tools a bit longer than a quick look...

Last edited by mrinne; 08-01-2023 at 09:06 AM.
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