Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Tools Hardware > Pro Tools HDX & HD Native Systems (Win)

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 06-08-2023, 05:02 PM
Media Man Media Man is offline
Member
 
Join Date: Dec 1998
Location: Burbank, CA
Posts: 582
Default Can't launch 2023.6

Hi guys,

Just downloaded an installed 2023.6, but when launching I get a message that the playback engine needs more memory allocated. When I try to open that window, it crashes.

Anyone else.

Windows 10 Pro.
40 gb ram
Reply With Quote
  #2  
Old 06-08-2023, 05:04 PM
Darryl Ramm Darryl Ramm is offline
Member
 
Join Date: Nov 2010
Location: USA
Posts: 19,640
Default Re: Can't launch 2023.6

Same old drill. What is the playback engine Pro Tools is trying to use? Don't assume it's necessarily HDX.

Hold down N while starting Pro Tools until the playback engine dialog appears and see if you can select a different engine. This error has nothing to do with actual memory in the computer.

If it's trying to use HDX did you install the new driver... try rolling them back to the previous 2023.3 driver.

Last edited by Darryl Ramm; 06-08-2023 at 06:49 PM.
Reply With Quote
  #3  
Old 06-09-2023, 07:43 AM
Media Man Media Man is offline
Member
 
Join Date: Dec 1998
Location: Burbank, CA
Posts: 582
Default Re: Can't launch 2023.6

This is the first time I've encountered this after years of updates.

The correct device was selected, and clicking next caused the crash. Installing the previous driver did the trick.

Thank you.

Media Man
Reply With Quote
  #4  
Old 06-09-2023, 11:31 AM
Darryl Ramm Darryl Ramm is offline
Member
 
Join Date: Nov 2010
Location: USA
Posts: 19,640
Default Re: Can't launch 2023.6

This is a problem other folks are seeing, see... https://duc.avid.com/showthread.php?t=424886 if you can please file a support case to give Avid more info here.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
What’s due in 2023? noiseboyuk Pro Tools 57 07-06-2023 05:01 PM
AAE 6101 Error on launch of PT 2023.6 off the wall Pro Tools 12 06-22-2023 11:10 AM
Today's AIR FX and Instrument 2023.3 updates re-install 2023.2! off the wall Pro Tools 9 03-28-2023 10:33 AM


All times are GMT -7. The time now is 07:39 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com