Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support

Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools SE and Essential (Win)

Thread Tools Search this Thread Display Modes
Old 08-29-2011, 08:45 PM
gits666 gits666 is offline
Join Date: Aug 2011
Location: Sweden
Posts: 4
Default Re: Flash Player Error

What do I do if i have the same problem on Win XP home SP3? Is there a Microsoft fix it for that OS aswell
Reply With Quote
Old 08-31-2011, 12:46 PM
Jared Jared is offline
Join Date: Dec 2008
Location: CA
Posts: 86
Default Re: Flash Player Error

To confirm, are you getting the exact same error as described in this troubleshooting video?


Do you use Internet Explorer? If you install the latest flash player through IE, does it make a difference?

Can you locate the quickstart.html file in C:\Program Files (x86)\Digidesign\Pro Tools\QuickStart\ and then right-click and choose to open it with Internet Explorer? Does the menu display properly in IE?
Reply With Quote
Old 10-10-2011, 02:31 PM
bongchippy68 bongchippy68 is offline
Join Date: Oct 2011
Location: Brentwood
Posts: 1
Default Problem Solved!!

I have found a way to fix the problem!!! Simply go to your digidesign folder>Pro Tools>Demo Songs then choose one of these and inside the folder is a .ptf file. Open that and it completely skips the quickstart menu. Delete all the tracks and then save it as copy of session or something and then your fine. If you do not have the demo songs folder reinstall pro tools SE and be sure to check the box that asks if you want to install the demo songs and loops. Hope this helps!!

Like my band
I'd really appreciate it!! Thanks!
Reply With Quote
Old 11-22-2011, 01:57 PM
trymybest trymybest is offline
Join Date: Nov 2011
Location: Kirkland
Posts: 2
Default Re: Flash Player Error

I found a solution that works. The problem is the result of poor programming and it disturbs me that Avid has not found the time or taken the responsibility to correct it or even address it in these forums. We the consumer have paid for a product that did not work out of the box. They do not appear to care.

I am a computer technical support agent and I can attest to the fact that no one cares whether your problem is solved or not.

I did the usual, uninstalled Pro-Tools SE, uninstalled Flash. reinstalled Flash , reinstalled Pro-Tools SE. Nothing worked.

So since this software did not acknowledge any Flash version higher that 9.0.124 . I searched for older Flash versions and found
http://www.oldapps.com/flash_player.php. I uninstalled Pro-tools and Flash and downloaded and installed

I then re-installed the Pro-Tools-SE , it gave the same error but this time when I ungraded to Flash it actually worked.

I hope this works for you.

P.S. I must have wasted 3 hours on this.
Reply With Quote
Old 11-26-2011, 05:52 AM
sir corchea sir corchea is offline
Join Date: Nov 2011
Location: Dominican Republic
Posts: 1
Default Re: Flash Player Error

my people i solved the problem about "Flash Player Error"

step 1:
-install the FLV player

step 2:
-the FLV will ask you to update the your flash player, if not, do it anyway, so reinstall it from abode http://get.adobe.com/flashplayer/

step 3:
-you must have connected your M-audio micro USB, then open you pro tools SE and you got it!...it works!
Reply With Quote
Old 12-01-2011, 08:34 AM
nyzy nyzy is offline
Join Date: Dec 2011
Location: france
Posts: 1
Thumbs up Re: Flash Player Error

Originally Posted by Marco.Rodrigues View Post
People I fixed the problem:

"Pro tools start up screen shows a message stating tha adobe flash is not installed even though you installed several times" - This problem blocks you from using the program properly

The root of the problem is a wrong entry in windows registry that has to be erased (deleted)

Attention: If you have any doubts don't do the operation above, contact me and i will help.

1. Open windows registry (be careful here)
2. Access the Node:
[HKEY_CURRENT_USER\Software\Microsoft\Windows\Curre ntVersion\Internet Settings\Zones]
3. Export this entire registry for back up purposes just in case
4. Notice the entries... the first entry within the root informed above should start from number 0 (zero), however you may notice that the first entry is a symbol different from any numbers we know. This entry has to be deleted. Only this entry.

I did this and now it works fine!! Please try it and if it works let me know.

My specs:
Pro Tools Se 8.0.3
Mobile PRE (Sound Board)
Notebook Lenovo
Intel Core(TM) I5 CPU
Windows 7 Home Premium Service Pack 1 (64-Bits)

FINE thank you !!well done!
I try to install my new pro tools SE 8.0.3 with the Flash Player problem.
and i just deleted this entry and now it works!
Merci beaucoup tu es un chef
pentium 4
2GB Ram
Reply With Quote
Old 12-19-2011, 12:41 PM
yowsefdaveed yowsefdaveed is offline
Join Date: Dec 2011
Location: Island Pond, VT USA
Posts: 1
Default Re: Flash Player Error

I think the issue is that the addons are disabled for Internet Explorer so its not able to run the flash part of the quickstart menu. I'm currently trying to get this going on my computer.
Reply With Quote
Old 10-15-2016, 10:20 AM
Tenterhook Tenterhook is offline
Join Date: Jun 2016
Location: 4506 Queens Blvd.
Posts: 8
Default Re: Flash Player Error

This is SO annoying. So many buyers of the M-Audio etc. rely on PT SE to do demos and write Avid should really sort this out. Happens on Mac too!

Perhaps get rid of the aging/failing Flash dependence? Upgrade PT SE??
Reply With Quote

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
flash player error 2 !! turcorulez Pro Tools SE and Essential (Win) 0 12-27-2011 05:41 AM
flash player error autumn song Pro Tools SE and Essential (Win) 1 04-23-2011 07:46 PM
flash player yver 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Mac) 0 01-03-2008 10:24 PM
Flash Player F O'Boogaloo 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 3 05-11-2007 01:40 AM
Real player & Flash Player through Digi002 stevegalante 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) 1 11-15-2004 08:00 PM

All times are GMT -7. The time now is 01:02 PM.

Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com