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  #1  
Old 10-30-2024, 02:04 PM
Samba Samba is offline
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Join Date: Nov 2009
Location: Brisbane
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Default Avid Link error
Getting this error when signing into Avid Link, after going through an un-needed catchpa experience.

Is it possible to download and activate Pro Tools from the website until Avid can make their Avid Link actually operate?

Currently, Avid is not making it possible for me to purchase. Yet another poor online Avid experience.

I'm on an iMac
MacOS: 13.6.4
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  #2  
Old 10-31-2024, 07:22 AM
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Bob Olhsson Bob Olhsson is offline
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Default Re: Avid Link error
I had the same experience but there was finally a can't reach server notice. I figure they got overwhelmed with downloads.
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  #3  
Old 10-31-2024, 09:34 AM
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Default Re: Avid Link error
Quote:
Originally Posted by Samba View Post
Getting this error when signing into Avid Link, after going through an un-needed catchpa experience.

Is it possible to download and activate Pro Tools from the website until Avid can make their Avid Link actually operate?

Currently, Avid is not making it possible for me to purchase. Yet another poor online Avid experience.

I'm on an iMac
MacOS: 13.6.4
Hi, you can download your products at my.avid.com/products#Myproducts page
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  #4  
Old 11-02-2024, 07:20 PM
Samba Samba is offline
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Join Date: Nov 2009
Location: Brisbane
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Default Re: Avid Link error
Quote:
Originally Posted by tope d View Post
Hi, you can download your products at my.avid.com/products#Myproducts page
Thanks!

Any chance Avid will improve the product page? It's so hap hazard.
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  #5  
Old 11-04-2024, 09:35 AM
FilterDecay FilterDecay is offline
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Default Re: Avid Link error
can you guys check the memory usage of avid link? My main studio computer showed 30gig of memory usage. I randomly checked my laptop and it never runs protools its just installed and it was using 20gigs of ram.
the process it is using is "qtwebengineprocess" and it has 2 instances of it.
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  #6  
Old 11-04-2024, 12:46 PM
Bill0287 Bill0287 is offline
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Default Re: Avid Link error
Quote:
Originally Posted by FilterDecay View Post
can you guys check the memory usage of avid link? My main studio computer showed 30gig of memory usage. I randomly checked my laptop and it never runs protools its just installed and it was using 20gigs of ram.
the process it is using is "qtwebengineprocess" and it has 2 instances of it.

My Win11 PC was sitting idle, but when I checked it, it was using 115.3 Mb.
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  #7  
Old 11-07-2024, 05:34 PM
FilterDecay FilterDecay is offline
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Default Re: Avid Link error
Quote:
Originally Posted by Bill0287 View Post
My Win11 PC was sitting idle, but when I checked it, it was using 115.3 Mb.

did you see "qtwebengineprocess" as well? Any mac guys can check?
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