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  #1  
Old 09-06-2024, 12:30 AM
Siegfried Meier Siegfried Meier is offline
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Default Plugs on ilok - Won’t Authorize

Hey all!

We’ve built up an HD10 system again and having issues with a few plugs not authorizing, even though they’re on an iLok2. HEAT, Trigger2, X-form and a few others. What exactly am I doing wrong? I know these worked in the past…

Any help much appreciated!
Sig
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  #2  
Old 09-06-2024, 11:14 AM
Siegfried Meier Siegfried Meier is offline
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Default Re: Plugs on ilok - Won’t Authorize

It's an iLok2, which should work? Like mentioned before, I know these have worked on another system so I don't get it...?
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  #3  
Old 09-06-2024, 11:50 AM
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Top Jimmy Top Jimmy is offline
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Default Re: Plugs on ilok - Won’t Authorize

Unknstall/reinstall ILM?

What OS is this?

Do you need deprecated iLok drivers?
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Mac Studio, 64GB RAM, 1 TB SSD, Glyph 2TB USB3 HDD, OWC drive dock, Mac OS Monterey 12.6.8

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  #4  
Old 09-06-2024, 12:08 PM
Siegfried Meier Siegfried Meier is offline
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Default Re: Plugs on ilok - Won’t Authorize

It's the last version of Mavericks...I did uninstall and reinstall the last version of ILM that works on this OS, still no luck...?
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Old 09-06-2024, 01:22 PM
Siegfried Meier Siegfried Meier is offline
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Default Re: Plugs on ilok - Won’t Authorize

Many of the later versions of iLok didn't come with the Interlok Extensions installer because of some Apple dispute with security, they say...so I'm super confused as to what version to install, what to uninstall...the iLok installer does not install the extensions.

Anyone else know what's up here?
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Old 09-06-2024, 02:53 PM
Siegfried Meier Siegfried Meier is offline
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Default Re: Plugs on ilok - Won’t Authorize

Hmmmm there might be a damaged iLok here...I just stuck in our main iLok that has all these same licences and there's no issue, all working...

I've ordered a new iLok3 just to see if we can salvage these...very odd.
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Old 09-06-2024, 05:59 PM
Siegfried Meier Siegfried Meier is offline
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Default Re: Plugs on ilok - Won’t Authorize

So, the new iLok did not work...same issues with those plugins.

Why does my personal iLok work and not these secondary licenses? Trigger2, HEAT, Xform...all not working but they work fine when I stick my own personal iLok in...

None of this makes any sense. They've made some changes that no one knows about...so stupid.

Can individual licenses be corrupt on an iLok? Is that thing?
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Old 09-06-2024, 07:32 PM
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Default Re: Plugs on ilok - Won’t Authorize

Is it possibly not compatible with iLok 3? I thought the 3 was built on the same encryption as 2, but if it isn’t, do you for a fact know the iLok 3 will work that far back?
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Mac Studio, 64GB RAM, 1 TB SSD, Glyph 2TB USB3 HDD, OWC drive dock, Mac OS Monterey 12.6.8

Pro Tools Ultimate 2023.9, HD Native, Focusrite Red 8Pre

Presonus Faderport, Pro Tools | Control
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  #9  
Old 09-06-2024, 09:22 PM
Darryl Ramm Darryl Ramm is offline
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Default Re: Plugs on ilok - Won’t Authorize

I can't think of why this would happen but I would try swapping the licenses on the different iLoks and see what happens (well if they are in the same account).
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Old 09-07-2024, 06:21 AM
Siegfried Meier Siegfried Meier is offline
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Default Re: Plugs on ilok - Won’t Authorize

Quote:
Originally Posted by Top Jimmy View Post
Is it possibly not compatible with iLok 3? I thought the 3 was built on the same encryption as 2, but if it isn’t, do you for a fact know the iLok 3 will work that far back?
Well, it wasn’t working on the 2 which is why I got the 3.

The odd thing is, my main iLok is a 3 and those licenses will work on that system…something off for sure.
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