Plugs on ilok - Won’t Authorize

[marianna]

Originally Posted by Siegfried Meier

I should also mention that PACE has decimated the used iLok license market with this tactic, at least in the under Mac OSX 10.13 area. They've effectively shot themselves in the foot for any fees they're going to make because you cannot transfer licences anymore that actually work.

Good work PACE.

Sig...

Im not giving up yet....... I copied thee comments and you r recent case response and asked Grace to send it to Sergio and Andrew at PACE. I am expecting an answer!!!!!!!

Stand by as it might be tomorrow.

grrr this compatibility and potential license sabotage irks me too.

Marianna

[Siegfried Meier]

Any progress on this? I’m seeing more users complaining about the exact same issue now.

Thanks,
Sig

[smurfyou]

Subscribing because this sounds dangerous for legacy systems.

[Siegfried Meier]

Originally Posted by smurfyou

Subscribing because this sounds dangerous for legacy systems.

It's VERY, very dangerous...if I had known I would have left it all alone and not transferred stuff back and forth on our iLoks...now I've lost all those licenses.

Sure, they work on 10.13 and up...but what good is that? PT10 and our Accel cards don't...that's useless.

[hitshack]

I received this e-mail reply from iLok/Pace

“Hello Jay Hudson,

There's an issue we've been investigating for Avid that has arisen on older Pro Tools plugins, where it's had troubles seeing the licenses on iLok v.1. This may be your issue as well, for those plugins you mentioned. I'm going to check, and will let you know what we find.

Best Regards,
Robert Duncan
iLok.com Technical Support
<www.ilok.com>”

[Matt Hepworth]

Count me as another affected user. Basically the same testing and same result.

[marianna]

Originally Posted by Matt Hepworth

Count me as another affected user. Basically the same testing and same result.

HI Matt

I didnt get an email from you....... after pinging you on Facebook. If you sent it can you retry to

[email protected]

I need to create a case

Marianna

[Matt Hepworth]

Originally Posted by marianna

HI Matt

I didnt get an email from you....... after pinging you on Facebook. If you sent it can you retry to

[email protected]

I need to create a case

Marianna

Sent, thank you!

[Matt Hepworth]

Originally Posted by Siegfried Meier

It's VERY, very dangerous...if I had known I would have left it all alone and not transferred stuff back and forth on our iLoks...now I've lost all those licenses.

Sure, they work on 10.13 and up...but what good is that? PT10 and our Accel cards don't...that's useless.

A bit more info...maybe you already found this.

This only affects plugins that require an iLok 2 or later, on my side of things. The other licenses that can be authorized to iLok 1 did so successfully and work again.

[Matt Hepworth]

Happy to report this is resolved for me. Thanks to the Avid team!