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#31
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Re: Venue Software bugs
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#32
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Re: Venue Software bugs
Last night i used preview mode during the show, something weird happend again. When i came back from preview mode to the actual state of the console, there was an audio glitch/ hick-up. so for demostration, i made a small recording with my phone today.
as you see, it's not every time, but it's seems random and it aint nice. my showfile set up is: Venue sc 48 48 channels 0 graphics L-R+Mono variabel group mode software version still 3.0 I posted this before, some time ago Never had any response from Avid, and it is not listed as a bug here....... I guess Avid missed it? Sheldon? |
#33
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Re: Venue Software bugs
Hi,
Thanks for the demo. Can you possibly send a copy of the show file used in the demo to venuesupport(at)avid(dot)com and reference this DUC thread? This should make it much easier to reproduce and investigate. Sheldon |
#34
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Re: Venue Software bugs
Thanks Sheldon, I will.
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#35
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Re: Venue Software bugs
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I had this happening yesterday, one of my output cards in my stage48 weren't passing audio, reboot solved it. Do you guys know if this is a known issue, or maby it´s the ao16 card that´s the problem ? |
#36
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Re: Venue Software bugs
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I had this happen to me yesterday. One of my ao16 in my stage48 stopped passing audio until reboot. Any thoughts, software or hardware problem ? regards |
#37
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Re: Venue Software bugs
Hi,
Not a known issue AFAIK. Contact the support team and refer to this DUC post, and they can work with you to collect the support log files for further review. They can be reached at: venuesupport(at)avid(dot)com Sheldon Radford Avid |
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