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Old 10-05-2022, 07:09 AM
borjamurel borjamurel is offline
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Join Date: Oct 2022
Location: Spain
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Default Payment Problems to Upgrade ProTools. I canīt change payment options

Hello,

Iīm going to upgrade my ProTools Perpetual to ProTools Perpetual Studio, but when Iīm going to pay, it doesnīt work. I go to change the payment options in my account and the page gives me this message:

"We are unable to process your request at this time. Apologies for the inconvenience. Please try again later."

I need to upgrade because Iīm going to work in a 5.1 project, but I donīt know how. How can I change the payment method?

Please, can you help me?

Thank you very much...
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  #2  
Old 10-05-2022, 07:31 AM
originalscottyg originalscottyg is offline
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Location: Detroit
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Default Re: Payment Problems to Upgrade ProTools. I canīt change payment options

I would recommend purchasing from an authorized dealer, like Sweetwater, Vintage King, or Thomas. They will provide pre and post sales support, make sure you get the right product, help with any authorization issues, and handle the payment swiftly and properly.
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Old 10-05-2022, 11:36 PM
borjamurel borjamurel is offline
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Default Re: Payment Problems to Upgrade ProTools. I canīt change payment options

Quote:
Originally Posted by originalscottyg View Post
I would recommend purchasing from an authorized dealer, like Sweetwater, Vintage King, or Thomas. They will provide pre and post sales support, make sure you get the right product, help with any authorization issues, and handle the payment swiftly and properly.
I did what you said and that was perfect. I bought it in an authorized dealer and Last ProTools was in my laptop working five minutes after. Thank you very much!!!
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