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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
07-02-2021, 05:59 PM
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payment issues
i get transaction failed at every attempt to renew my pro tools subscription. my account had a hold a rep fixed it then the next month the same problem. i created a case but i get no response. please help.
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#2
07-09-2021, 10:14 PM
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Re: payment issues
Welcome to the community.
Looks like your case is in progress - the tech provided some info and temp licenses. Please reply to the case notice email as needed.
__________________
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