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Old 07-02-2021, 05:59 PM
Joseph12187 Joseph12187 is offline
Join Date: Dec 2020
Location: Chicago
Posts: 1
Default payment issues

i get transaction failed at every attempt to renew my pro tools subscription. my account had a hold a rep fixed it then the next month the same problem. i created a case but i get no response. please help.
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Old 07-09-2021, 10:14 PM
jeffro's Avatar
jeffro jeffro is offline
Join Date: Jun 1999
Location: Earth
Posts: 10,212
Default Re: payment issues

Welcome to the community.

Looks like your case is in progress - the tech provided some info and temp licenses. Please reply to the case notice email as needed.
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