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  #1  
Old 06-09-2023, 08:17 AM
mickglossop mickglossop is offline
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Default Pro Tools track name bug - whiteout

Ever since Pro Tools 2023.3 I've been experiencing a bug.

If I select a track, its name becomes highlighted as usual, but then if I change the track height in Edit view, the name field turns almost completely white, such that the text of the track name becomes unreadable.

Switching to Mix View, the track appears as normal, but switching back to Edit View, the track name is still white.

This can only be fixed by selecting a different track.

I run in Classic mode, but in Dark mode the problem still occurs, although the text is grey against a white background, and thus readable, instead of almost white.
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  #2  
Old 06-09-2023, 08:19 AM
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jeam25 jeam25 is offline
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Default Re: Pro Tools track name bug - whiteout

Hi are you actually on your Profile gear ? Mac m1 ?

You can try trashing preferences or updating to 2023.6 to see how it goes ?

Does this happen running under Rosetta mode or Silicon Native ?

Did you tried both ?

Wich OS are you now ?
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Old 06-09-2023, 10:48 AM
mickglossop mickglossop is offline
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Default Re: Pro Tools track name bug - whiteout

Hi are you actually on your Profile gear ? Mac m1 ?

Yes

You can try trashing preferences or updating to 2023.6 to see how it goes ?

I was in 2023.3 when the problem first occurred and it remained after my upgrade to 2023.6

I trashed various pref files and I narrowed it down to the file:

UICustomization.txt

This file holds all the custom data you have set for track colours, etc.

When I removed this and copied all the other files back into the Prefs folder, the problem went away.

When reset all my colours back to the same as before, the problem didn't come back. I guess it must have been some kind of file corruption.


Does this happen running under Rosetta mode or Silicon Native ?

Yes - the problem occurred in both modes

Which OS are you now ?

Monterey OSX 12.6.2
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Pro Tools Ultimate 2023.12
Carbon, Carbon Pre
Mac mini M1
Mac OS X Ventura
Avid Artist Control, Artist Mix, Avid Control
EuControl 2022.12.1.34
Slate Raven MTi1 touchscreen
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  #4  
Old 06-09-2023, 10:50 AM
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jeam25 jeam25 is offline
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Default Re: Pro Tools track name bug - whiteout

Excellent !
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