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Old 09-26-2019, 05:27 PM
joeshepard joeshepard is offline
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Join Date: Mar 2000
Location: Boulder
Posts: 59
Default Pro Tools Control app 19.9.0.97 Big Problems

I just installed Pro Tools Control 19.9.7 and Eucon 19.9.0.18 with iOS 13.1. and it's broken the Control app in my system. Didn't see the Avid warning. OOPS.

Everything was working fine with iOS 13.1 before I did the upgrades to 19.9 Nothing else in my system changed before the problems started except the 19.9 software updates.

2018 Mac Mini 32g RAM.| OS 10.14.6| Pro Tools 19.6 |Artist Mix and Pro Tools Dock| 2018 iPad pro. iOS 13.1

The Mix and Dock hardware seem to be working but the Pro Tools Control App is really screwed up.

It is showing as connected and shows in the Eucon Settings window at the top of the page and in the iPad app it shows "Pro Tools 19Mac" . Also when it shows as connected theiPad app transport works but every other field in the app is blank. No channel strips, no tracks in the tracks window and the Softkeys window just says "loading soft key". The iPad app shows as connected in the "My Surfaces area of the EuControl Preferences.

Deleted and reinstalled the iPad app. I have hard restarted the iPad. I have rebooted the Mac Mini. I have tried different wifi channels all with exactly the same results.



joe
__________________
MacBook 16" Pro Max 2TB 64GB
Ventura 13.6
Pro Tools Ultimate 2023.12 (Native)
Logic Pro 10.7.9
Eucon 2023.12
2 Artist Mixes
Avid Control on an iPad
Soundflow & Streamdeck XL
UA Apollo|x|16, UA Apollo Twin|x, UA TB Octo Satellite

Last edited by joeshepard; 09-27-2019 at 01:37 AM.
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