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  #61  
Old 06-17-2022, 11:55 AM
thebeatless thebeatless is offline
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Default Re: EuControl & Mac Studio

Since enabling rosetta for eucontrol I haven't had a single crash. Support says it's supposed to be enabled by default when installed. Clearly that's not happening for everyone.
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  #62  
Old 06-17-2022, 12:04 PM
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reichman reichman is offline
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Default Re: EuControl & Mac Studio

Quote:
Originally Posted by thebeatless View Post
Since enabling rosetta for eucontrol I haven't had a single crash. Support says it's supposed to be enabled by default when installed. Clearly that's not happening for everyone.
So what was the point of re-coding Eucon for Apple Silicon?

Thanks. I'll try that the next time Avid Control crashes.
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  #63  
Old 06-18-2022, 11:35 PM
Rajsmoove Rajsmoove is offline
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Default Re: EuControl & Mac Studio

This definitely worked!

FYI:

Here's how it's done.
Find the app in your Applications folder.
Select the app, and then press Command-I (or right-click/use the File menu and select Get Info.). ...
In the Info window, look for a checkbox labeled, “Open using Rosetta”. ...
Close the Info window.
If you're already running the app, quit and relaunch.
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  #64  
Old 06-20-2022, 09:52 AM
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EddieJones EddieJones is offline
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Default Re: EuControl & Mac Studio

Quote:
Originally Posted by reichman View Post
So what was the point of re-coding Eucon for Apple Silicon?

Thanks. I'll try that the next time Avid Control crashes.
Support is incorrect. Can someone please point me to who said this at Avid?

If it's not working then it's a bug, and we need to fix it. FYI We have been tracking some crashes of Avid Control and are fixing them, we may do a dot release.
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  #65  
Old 06-20-2022, 02:17 PM
thebeatless thebeatless is offline
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Default Re: EuControl & Mac Studio

Copied from my email with support.

Entered on: 6/16/2022 3:25 PM Entered by: (NAME REMOVED, I don't want to get them in trouble!)

Hi Adam,

I appreciate your response,

As Pro Tools needs to run under Rosetta it seems to need it too for Eucon too for it's integration from Pro Tools,

Thank you!

If there is anything we can help with let us know,

Kind regards,

Avid Customer Care | Pro Tools Support



------------

Next response:

Entered on: 6/16/2022 3:38 PM Entered by:

Hi Adam,

I'm sorry for the inconvenience �� this is the first case I see regarding Eucon not defaulting to open using Rosetta, I will let the team know about it so they can review

Thank you!

Kind regards,

Avid Customer Care | Pro Tools Support



Also, still zero issues since enabling rosetta. It even feels like pro tools performs much better.

Last edited by thebeatless; 06-20-2022 at 03:20 PM.
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  #66  
Old 06-27-2022, 10:14 AM
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EddieJones EddieJones is offline
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Default Re: EuControl & Mac Studio

Quote:
Originally Posted by thebeatless View Post
Copied from my email with support.

Entered on: 6/16/2022 3:25 PM Entered by: (NAME REMOVED, I don't want to get them in trouble!)

Hi Adam,

I appreciate your response,

As Pro Tools needs to run under Rosetta it seems to need it too for Eucon too for it's integration from Pro Tools,

Thank you!

If there is anything we can help with let us know,

Kind regards,

Avid Customer Care | Pro Tools Support



------------

Next response:

Entered on: 6/16/2022 3:38 PM Entered by:

Hi Adam,

I'm sorry for the inconvenience �� this is the first case I see regarding Eucon not defaulting to open using Rosetta, I will let the team know about it so they can review

Thank you!

Kind regards,

Avid Customer Care | Pro Tools Support



Also, still zero issues since enabling rosetta. It even feels like pro tools performs much better.
Do you have the case number?
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  #67  
Old 07-02-2022, 06:47 AM
DannyVanSpreuwel DannyVanSpreuwel is offline
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Default Re: EuControl & Mac Studio

Quote:
Originally Posted by thebeatless View Post
Well, turns out running eucon in rosetta fixes it. Weird.....
Yes, finally. It drove me crazy. This Rosetta switch worked for me too! (S1 with iPad)
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  #68  
Old 09-25-2022, 12:11 PM
srt2cmt2 srt2cmt2 is offline
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Default Re: EuControl & Mac Studio

I had to enable Rosetta in EU Control and also MC Client and then it worked!
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  #69  
Old 10-03-2022, 02:13 PM
scaramangaindustries scaramangaindustries is offline
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Default Re: EuControl & Mac Studio

Also laboring through a fresh install on a new Ultra. I can't seem to use any keystroke-based commands from the Control app on an iPad or Artist Transport.

Renamed the computer, Rosetta'd everything. No dice.
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  #70  
Old 10-03-2022, 02:17 PM
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EddieJones EddieJones is offline
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Default Re: EuControl & Mac Studio

Quote:
Originally Posted by scaramangaindustries View Post
Also laboring through a fresh install on a new Ultra. I can't seem to use any keystroke-based commands from the Control app on an iPad or Artist Transport.

Renamed the computer, Rosetta'd everything. No dice.
I known bug in MacOS. Go to the accessibility security settings, minus out the EUCON Apps to remove them. Reboot and add them back. Other Apps might also have issues with this too.
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