win7-64 issues with essentials install

[dan3211]

If anyone has had this issue let me know if theres a fix...
Installed protools 8 essentials and have a new fast track mkII
Fast track works fine, but essentials wont run. it installs fine, ran it as administrator, the interlok driver installs, the problem is the protools wont run, gives error 7 message lol.....
also downloaded the 8.03 update and it says it cant find an installation of protools, also running updater as administrator, still cant find essentials install. was hoping updater would fix problem but it cant even find the installation. the digi site says win7 64 bit is supported, but it sure wont run after install

[conholster]

The 8.0.3 update isnt compatible with PT Essential yet.. or thats what the announcement says.

The Fasttrack must be connected when you start PT or it wont start.

What are the error messages you are getting. Probably contains a clue to solve your problem.

[Papa Giorgio]

When I start my Pro Tools M-Powered Essential, I get this "WARNING:"

Loss of Plug-In authorization keys may occur.

This system contains one or more drive(s) formatted with NTFS, which have volume names longer that 11 characters. This combination is know to corrupt some InterLok Plug-In authorizations. If you know which drives are authorized and they are not configured this way, or if you have no InterLok protected plug-ins, then you may continue. In order to remedy this issue before corruption can occur click "Yes" to quit Pro Tools and rename NTFS volumes to names that are 11 characters or less. Next re-launch Pro Tools and this dialog should not appear

Quite Pro Tools?

And then there is a "Yes" or "No" button choice. To better understand my system, you may check out this link.

I am not too tech savvy, so if you have suggestions on how to fix this... I am in 5th-grade.

PapaG (by-the-way, muck thank for any help in this matter).

[Jared]

Your system contains one or more drive(s) formatted with NTFS, which have volume names longer that 11 characters.

This is know to corrupt some InterLok Plug-In authorizations, however, Pro Tools Essential does not support InterLok Plug-in authorizations, therefore you have no InterLok protected plug-ins, so you may ignore the error.

If you don't want to see this message, you can rename your hard drive that is 12 characters or more to a name that is 11 characters or less.