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Old 01-20-2016, 02:32 PM
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oxygenstudios oxygenstudios is offline
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Default Purchased support code - no response. help!

Hi,

I recently lost my ilok and had to replace it. I've been waiting more than 5 days to hear from Avid regarding re-sending the licences back to my ilok account.

I've even purchased a new support code just for this issue.

I've sent the RMA and ilok account several times, but now there's no response.

Please help!

Many thanks!
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Old 01-22-2016, 04:45 PM
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jeffro jeffro is offline
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Default Re: Purchased support code - no response. help!

Welcome to the community.

Looks like Ken got you sorted out via your support case. All good?
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