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#1
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Fader on S1 stopped working after update
Hi guys,
I hadn't turned off automatic updates on my iPad, so I had to run the EUcon update and it prompted me to run the S1 Firmware update. After the FW update, fader 7 does not move. It sends data but the motor seems dead; whether I move the software fader on my iPad or in PT it doesn't move. Has anyone else experienced this? I'm on PT Ultimate 2021.10, OS 11.6.1. BR, John
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****************** John Rammelt Producer / Composer / Post Hajp AB old site: Soundfactory JPR |
#2
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Re: Fader on S1 stopped working after update
I think it might just be a coincidence but this is a sign of dirt in the fader. Try moving back and forth fast a lot, try blowing some compressed air into the slot.
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#3
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Re: Fader on S1 stopped working after update
Hi,
thanks for your reply. I tried this already but it didn't change anything. When the S1 is powered up, there is a slight resistance in the faders when nudging them, except the fader 7, which just glides frictionless. BR, John
__________________
****************** John Rammelt Producer / Composer / Post Hajp AB old site: Soundfactory JPR |
#4
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Re: Fader on S1 stopped working after update
Did you find a solution to this? Just happened to me on a brand new unit.
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#5
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Re: Fader on S1 stopped working after update
Fader 7? If this is a brand new unit you can get it swapped out.
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#6
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Re: Fader on S1 stopped working after update
Quote:
Just seeing if there was a possible driver or firmware issue or something else that may have been a problem (that I'm now running into). And 'yes', surely I'll reach out and get it swapped if it reoccurs. It first happened today so I'll see if it persists tomorrow/Friday. Thanks |
#7
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Re: Fader on S1 stopped working after update
The only issue we know of is a rare case where the firmware locks it out and the S1 needs a full power cycle to fix.
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#8
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Re: Fader on S1 stopped working after update
Thanks Eddie.
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#9
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Re: Fader on S1 stopped working after update
Hey guys,
Brand new unit out of the box as well, installed the firmware update, now fader 1 will not register moves in pro tools, but if I use the mouse in pro tools to adjust my fader I get perfect response. Anybody had any luck with this issue? Thanks, hope all is well Ray |
#10
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Re: Fader on S1 stopped working after update
Quote:
Has anyone found a fix for this? Just got my new unit today and havent even had it out of the box for an hour and having trouble. Thanks for all your help, Ray |
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