Ircam HEar v3 -- How to Use?

[tamasdragon]

I'm in the same boat. Purchased, downloaded, but cannot use it in PT11HD. No response yet from FLUX. It's not so good to purchase a completely unusable thing, even if it was cheap.

[mr.armadillo]

... and it's not possible to authorize the aax demo. I've downloaded the iLok authorisation, still it says that the plugin cannot be loaded. RTAS works fine.

[tamasdragon]

It seems that Flux support is not exist, or they don't care. No reply, no sign of life. But as always, lesson learned, probably this is the very last thing I bought from them. I rather trust companies who really care.


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[conleec]

Not a word here, either. Shame, really, as it's a pretty cool tool. Why bother even releasing an AAX 64 bit version if you're not going to make it work? Strange. They've been updating their other plugins for AAX 64 too, so it seems like somebody should be home.

Chris

[tamasdragon]

It's a shame, numerous emails, filed support ticket, message on twitter, and no one answer.
I don't know what to do with my brand new unusable plugin...

[tamasdragon]

After the huge silence it seems that I got a response from Flux. They are aware of the problem, only discovered this issue at AES, but they are on it to fix this. The proper bugfree version should be downloadable in a day or two.

[conleec]

Yeah, I finally got a response as well. Guess they were preoccupied with AES.

Chris

[conleec]

Hmmm, my support ticket was marked as "closed" and "resolved" yet I see no fix on the download page. Anybody else get a link to a working copy yet?

Chris Conlee

[tamasdragon]

Not yet, although they told me that the new version will be there at the end of the day (yesterday). I guess it will take a week if not more.

[conleec]

Yeah, it's frustrating that they marked the support ticket as "resolved" yet still haven't posted the correct build.

Chris