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  #1  
Old 03-04-2012, 12:39 PM
filosofem filosofem is offline
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Default WIN & Onyx 820i connectivity issues?

Mackie Onyx 820i is a FireWire 8 x 2 Analog Mixer with built-in ADDA Interface. FW400 cable from Onyx to SIIG PCI FireWire Class Compliant card. Mackie Universal Driver version 1.9 ASIO that supports Pro Tools 10. Windows 7 Playback Devices in Sound will not display Onyx as a playback device option. I'm out of ideas. Thoughts?
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Old 03-04-2012, 12:52 PM
Blissful World Blissful World is offline
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Default Re: WIN & Onyx 820i connectivity issues?

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Originally Posted by filosofem View Post
Mackie Onyx 820i is a FireWire 8 x 2 Analog Mixer with built-in ADDA Interface. FW400 cable from Onyx to SIIG PCI FireWire Class Compliant card. Mackie Universal Driver version 1.9 ASIO that supports Pro Tools 10. Windows 7 Playback Devices in Sound will not display Onyx as a playback device option. I'm out if ideas. Thoughts?
I know it's hard to believe in this day and age, but Mackie tech support actually answers the phone and answers it pretty darned quick, too. And the people who answer are quite good at I/O troubleshooting. Phone is their preferred method of communication. If you're not in the US, you can Skype phone them for pennies.

My Onyx Blackbird was auto detected, so I'm sorry I can't personally offer a solution.
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Old 03-04-2012, 12:59 PM
filosofem filosofem is offline
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Default Re: WIN & Onyx 820i connectivity issues?

Thanks for the heads up Bliss.
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Old 03-04-2012, 03:26 PM
guitardom guitardom is offline
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Default Re: WIN & Onyx 820i connectivity issues?

still no luck??? i am starting to wonder if something is wrong w the onyx at this point.
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Old 03-04-2012, 04:44 PM
filosofem filosofem is offline
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Default Re: WIN & Onyx 820i connectivity issues?

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still no luck??? i am starting to wonder if something is wrong w the onyx at this point.
...and right you are Steve. Took the unit back to the shop to cross reference it and DOA. So you get the price Steve. The cheque is in the mail.
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Old 03-04-2012, 04:47 PM
Blissful World Blissful World is offline
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Default Re: WIN & Onyx 820i connectivity issues?

Glad you found out!
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Old 03-04-2012, 04:48 PM
guitardom guitardom is offline
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Default Re: WIN & Onyx 820i connectivity issues?

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...and right you are Steve. Took the unit back to the shop to cross reference it and DOA. So you get the price Steve. The cheque is in the mail.
its cool my friend. just ask the wife. most people get used to me being right all the time!!!!!

on second thought, maybe dont ask her.......

were they able to swap you straight across for a new one???
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Old 03-04-2012, 04:55 PM
filosofem filosofem is offline
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Default Re: WIN & Onyx 820i connectivity issues?

New unit is being shipped down from Nelson. Should be tomorrow or the next day.
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Old 03-04-2012, 05:00 PM
filosofem filosofem is offline
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Default Re: WIN & Onyx 820i connectivity issues?

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Glad you found out!
Had been driving me nuts. I asked them the test the unit before shipping too. What's the likelihood of two DOA units.
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Old 03-04-2012, 06:07 PM
guitardom guitardom is offline
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Default Re: WIN & Onyx 820i connectivity issues?

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Originally Posted by filosofem View Post
Had been driving me nuts. I asked them the test the unit before shipping too. What's the likelihood of two DOA units.
look at the eleven rack. people had more than 2 in a row bad...
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