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#1
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License not deposited into iLok license manager
I have purchased pro tools, received academic eligibility, and linked my ilok account to Avid, but I never received a license code or a license was never deposited into my ilok license manager. It seems others are experiencing this issue within this last week as well. Has anyone received support on this issue from Avid yet? I have made a case (case number: 04330650), but haven't heard back yet.
Last edited by Johnstjr31; 01-06-2022 at 12:23 PM. |
#2
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Re: License not deposited into iLok license manager
I know it's not what you are asking but if you post your case number here that may help Avid folks who see this check up on your case.
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#3
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Re: License not deposited into iLok license manager
Thanks for the tip!
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#4
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Re: License not deposited into iLok license manager
Welcome to the community. I escalated your case so please watch for a case notice email.
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