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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
06-12-2012, 08:59 AM
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Old PT7HD Licence In iLok Account
Hey guys,
We've got this extra HD7 license in our iLok account that we never transferred over. Just purchased an upgrade to 10 (to go from 7-10) and I can't seem to put this on my iLok. I get a "Cannot download license: Pro Tools HD 7.3/7.4 Bundle requires surrender of license(s) on attached iLoks which were not found." error message. What surrender is it looking for? This was a license we got new with our HD rig back in 2007, I was hoping to be able to use it... Thanks for any help! Sig 
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#2
06-12-2012, 09:19 AM
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Re: Old PT7HD Licence In iLok Account
I guess it doesn't matter - you select which version to upgrade in your AVID account when you update the HD10 license.
Thanks! Sig
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#3
06-12-2012, 09:24 AM
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Re: Old PT7HD Licence In iLok Account
Hmm I guess it does matter?
It won't let me surrender my HD8 versions on either of my iLok - it seems to only want to surrender HD9? Anyone know what the deal is? EDIT - I think I got it...
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