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  #1  
Old 07-19-2021, 05:08 AM
ALSTUDIOS ALSTUDIOS is offline
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Default V2021.6 issues working with Cubase

Hi
I did the installation of the latest version 2021.06 without problems.
After running within Cubase PRO 11.0.30, I noticed some performance issues in the Avid Artist Control and Mix units. Sometimes the connection got lost, sometimes the response of the Avid Artist control touch buttons were very slow. (some seconds)
--> Rolled back to the previous version. Now all fine. Waiting for an update to solve these behavour.
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  #2  
Old 07-20-2021, 07:50 AM
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EddieJones EddieJones is offline
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Default Re: V2021.6 issues working with Cubase

Nothing changed in EUCON to affect this. Can you try uninstalling using the installer first, including remove all prefs, reboot and then put the latest EUCON and let me know. I'm running Nuendo on a PC which uses the same EUCON code.
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  #3  
Old 07-25-2021, 04:05 AM
ALSTUDIOS ALSTUDIOS is offline
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Default Re: V2021.6 issues working with Cubase

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Originally Posted by EddieJones View Post
Nothing changed in EUCON to affect this. Can you try uninstalling using the installer first, including remove all prefs, reboot and then put the latest EUCON and let me know. I'm running Nuendo on a PC which uses the same EUCON code.
Hi Eddie,
As a big fan of the Artist series I thank you for your response to the issue.
I did what you described in your post.
Indeed there was a far better performance as it was after the first installation. Nevertheless I still had two lost connections and from time to time a slow reaction based o the Artist Control touch screen during a three hour session with multiple applications running (incl. Cubase 11.0.30).
Of course I don't know, if this would also happen with the former version of Eucon, but I remember, that I was working for days without any issue with the former version of Eucon.
I see, that this does not really help you to recover the stability of the system, there must be somethings changed within the code, that takels the performance - at least on my system.
Because there is no improvement for my units with the newest version of Eucon, I definitely roll back to the Version 2020_11_1_10.

Anyway thank you for your reply and cheers
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ALSTUDIOS REGENSDORF SWITZERLAND
a.l.recordingstudio.ch@gmail.com
https://sites.google.com/site/alrecordingstudio/
1pc AVID Artist Control and 1pc Euphonix MC Mix
Win10 64Bit, Cubase Pro 11.0.30
****************************************
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  #4  
Old 07-31-2021, 06:06 AM
noiseboyuk noiseboyuk is offline
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Default Re: V2021.6 issues working with Cubase

Hi Eddie, I have a different issue with Cubase 11.0.30 and Eucon 2021.6.0. The press and hold EQ to enter Quick Controls mode on my Artist Mix seems to be non-functioning. I did make it work once, but today I cannot despite multiple restarts. I uninstalled and then reinstalled 20_1_0_50_106701 and the functionality has returned as normal.

Thanks!
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  #5  
Old 09-06-2021, 12:28 AM
Eneco Eneco is offline
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Default Re: V2021.6 issues working with Cubase

Quote:
Originally Posted by noiseboyuk View Post
Hi Eddie, I have a different issue with Cubase 11.0.30 and Eucon 2021.6.0. The press and hold EQ to enter Quick Controls mode on my Artist Mix seems to be non-functioning. I did make it work once, but today I cannot despite multiple restarts. I uninstalled and then reinstalled 20_1_0_50_106701 and the functionality has returned as normal.

Thanks!
I'm having the same issue. I guess they changed the functionality of the keys and that quick controls are either gone or on a different key.
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  #6  
Old 09-19-2021, 01:50 AM
noiseboyuk noiseboyuk is offline
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Default Re: V2021.6 issues working with Cubase

Quote:
Originally Posted by noiseboyuk View Post
Hi Eddie, I have a different issue with Cubase 11.0.30 and Eucon 2021.6.0. The press and hold EQ to enter Quick Controls mode on my Artist Mix seems to be non-functioning. I did make it work once, but today I cannot despite multiple restarts. I uninstalled and then reinstalled 20_1_0_50_106701 and the functionality has returned as normal.

Thanks!
Eddie, has anyone looked into this? 2021.6.0 is no-go for Cubase users currently. Thank you.
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Guy Rowland
www.guyrowland.co.uk
www.sound-on-screen.com - Original audio clips of movies, TV shows and games, licensed as regular production music.

PT 2020 Ultimate; W10 Pro; i7 7820X; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i
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  #7  
Old 09-20-2021, 09:59 AM
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Default Re: V2021.6 issues working with Cubase

Can you try press and hold Aux.
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  #8  
Old 09-30-2021, 11:53 AM
noiseboyuk noiseboyuk is offline
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Default Re: V2021.6 issues working with Cubase

Eddie, sorry for the delayed response - that's it! Thanks.

That news needs to be broadcast wide - for Cubase users from 2021.6, accessing Quick Controls has moved from holding EQ to holding down Aux.
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www.sound-on-screen.com - Original audio clips of movies, TV shows and games, licensed as regular production music.

PT 2020 Ultimate; W10 Pro; i7 7820X; 64gb RAM; RME Babyface; UAD Quad Satellite USB; GTX 1050i
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