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  #501  
Old 01-21-2015, 03:00 PM
ArKay99 ArKay99 is offline
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Default Re: -9171 and -9172 errors with Pro Tools HD 10.3 on HDX

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Originally Posted by Skwaidu View Post
Which is funny, I just upgraded my 4,1, similar to yours. I except I should be able to use this rig comfortably for at least 3-5 years more. So let's not keep quiet.
I agree. Even if it's something intrinsic to the Mac Pro versions we are using AVID could at least let us know it's confined to these versions. Possibly a PCIe bus issue or some latency problem. Years ago I was hardware manager for Turtle Beach and we had what could be considered the 'precursor' to Pro Tools. It was an IDE card 16 bit multi channel sampler with 2 meg of memory and it was bundled with a software suite known as Digital Performer. We had an issue such as this where every once in a while, while recording the system would hang. We ended up setting up 20 systems and wrote a test batch to run everything as record, playback continuously, while we had dump statements in the low level drivers just spitting out numbers for each operation... After about 30 minutes a few machines hung and we were able to trace back to the problem...it turned out to be hardware race between an IDE data valid and a r/w flag... My pint is, we found that, I don't see why AVID can't find this...unless they aren't looking.
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  #502  
Old 01-21-2015, 09:34 PM
Skwaidu Skwaidu is offline
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Default Re: -9171 and -9172 errors with Pro Tools HD 10.3 on HDX

Quote:
Originally Posted by ArKay99 View Post
I agree. Even if it's something intrinsic to the Mac Pro versions we are using AVID could at least let us know it's confined to these versions. Possibly a PCIe bus issue or some latency problem. Years ago I was hardware manager for Turtle Beach and we had what could be considered the 'precursor' to Pro Tools. It was an IDE card 16 bit multi channel sampler with 2 meg of memory and it was bundled with a software suite known as Digital Performer. We had an issue such as this where every once in a while, while recording the system would hang. We ended up setting up 20 systems and wrote a test batch to run everything as record, playback continuously, while we had dump statements in the low level drivers just spitting out numbers for each operation... After about 30 minutes a few machines hung and we were able to trace back to the problem...it turned out to be hardware race between an IDE data valid and a r/w flag... My pint is, we found that, I don't see why AVID can't find this...unless they aren't looking.
No Avid reply in these threads in a long time... Did they really give up?
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  #503  
Old 01-21-2015, 09:40 PM
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brianjanthony brianjanthony is offline
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Default Re: -9171 and -9172 errors with Pro Tools HD 10.3 on HDX

maybe they're too busy working on 12. whenever companies disappear it seems its bc they are busy prepping something. maybe NAMM?
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  #504  
Old 01-22-2015, 03:53 AM
ArKay99 ArKay99 is offline
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Default Re: -9171 and -9172 errors with Pro Tools HD 10.3 on HDX

I'm sure they're working on error -9173 now... -9171 and -9172 are somewhat passe... We are like farts in a hurricane... Amazing business model, eh?
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  #505  
Old 01-22-2015, 12:34 PM
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Default Re: -9171 and -9172 errors with Pro Tools HD 10.3 on HDX

I have a ton of those errors as well. At least I did mid vocal take with hd native. That's why it lives in a box in my storage office
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  #506  
Old 01-27-2015, 07:14 AM
radkins radkins is offline
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Default Re: -9171 and -9172 errors with Pro Tools HD 10.3 on HDX

It seems I was able to get rid of these messages by upgrading my video card to an ATI 5770. It's been a week now and about 30 hours of use. We will see.
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  #507  
Old 01-27-2015, 07:21 AM
Skwaidu Skwaidu is offline
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Default Re: -9171 and -9172 errors with Pro Tools HD 10.3 on HDX

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Originally Posted by radkins View Post
It seems I was able to get rid of these messages by upgrading my video card to an ATI 5770. It's been a week now and about 30 hours of use. We will see.

I'm running the ATI HD 4870. Still get the occasional message on 10.3.9. Today I got the error twice, once when recording a single stereo track (bouncing manually) while not touching the comp, but 10 other bounces went fine with simultaneous surfing, email etc. This with a mid/small session, about 25-30 audio tracks and 20 or so auxes for processing. But there's no logic to it.
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  #508  
Old 01-27-2015, 10:39 AM
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Default Re: -9171 and -9172 errors with Pro Tools HD 10.3 on HDX

I have the 5770 or whatever it's called :). It's the last super duper one for a cheese grater tower I guess. With the script in place I'd say my errors are down by 95 percent. On 10 and 11
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  #509  
Old 02-04-2015, 09:24 AM
radkins radkins is offline
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Default Re: -9171 and -9172 errors with Pro Tools HD 10.3 on HDX

It's not gone completely but much better.
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  #510  
Old 10-01-2015, 04:49 PM
glasswing glasswing is offline
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Default Re: -9171 and -9172 errors with Pro Tools HD 10.3 on HDX

Read my reply in the other thread about 9172 errors. I think I've figured it out! It's the Mac accumulating tweaker/consumer garbage. And it can be plugins too. I had it resolved till today and discovered Vienna Ensemble Pro can trigger it if Pro Tools is confused about which instance, or project, to talk to.
Read my thread about it. It's pretty much gone for me now!
Mountain Lion/HDX 12.2.1/2012 Mac Pro main machine
2008 Mac Pro Vienna Ensemble Pro satellite machine
I wish someone would create a cleaner for Mac OS to get rid of all the junk they put in for gamers, messaging, Internet, hair curling etc.
Get Onyx and clean your machine! I do it every week now and all is working like it's supposed to… unless a plugin gets gummy.
errr…. KNOCK ON WOOD!
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