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  #1  
Old 12-26-2021, 08:50 AM
DontLetMeDrown DontLetMeDrown is offline
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Default Avid site showing in Spanish
Ok, no other website is doing this. Coincidentally this is the day I need to renew my support plan but the whole website is in Spanish. Anyone else having this problem?
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  #2  
Old 12-26-2021, 08:52 AM
DontLetMeDrown DontLetMeDrown is offline
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Default Re: Avid site showing in Spanish
Also, my plan is supposed to auto-renew today but it did not, so I'm concerned about it lapsing.
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  #3  
Old 12-26-2021, 08:56 AM
dominicperry dominicperry is online now
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Default Re: Avid site showing in Spanish
Quote:
Originally Posted by DontLetMeDrown View Post
Ok, no other website is doing this. Coincidentally this is the day I need to renew my support plan but the whole website is in Spanish. Anyone else having this problem?
No
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  #4  
Old 12-26-2021, 09:00 AM
DontLetMeDrown DontLetMeDrown is offline
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Default Re: Avid site showing in Spanish
Site is back in English but I absolutely cannot renew this. Stuck in a loop between the store and the "my products" page. Also I can see the $399 perpetual support plan is gone from the Avid store and on Sweetwater. Great timing. Great way to start my day...
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  #5  
Old 12-26-2021, 09:39 AM
DontLetMeDrown DontLetMeDrown is offline
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Default Re: Avid site showing in Spanish
Wow this keeps getting worse. Found the plan on Sweetwater and purchase it, but I can't enter the code since the place they're directing me to go no longer exists in my user account. Can't contact support- they kick me straight to the user community. I knew this company was garbage, but today they are really going the extra mile to prove it. Has anyone been able to renew a support plan using a code? If I use the "register with a code" page it tells me to go to the renewal section of "My products" which doesn't exist and doesn't let me enter a code.
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  #6  
Old 12-26-2021, 09:41 AM
DontLetMeDrown DontLetMeDrown is offline
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Default Re: Avid site showing in Spanish
From example- the right side of this page doesn't exist in my account-

https://avid.secure.force.com/pkb/ar...newal-Reseller
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  #7  
Old 12-26-2021, 09:52 AM
snaitizz snaitizz is offline
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Default Re: Avid site showing in Spanish
The language thing happened to me today too, but in french.
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  #8  
Old 12-26-2021, 10:13 AM
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JFreak JFreak is offline
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Default Re: Avid site showing in Spanish
In here, german. It has something to do with your IP address or VPN
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  #9  
Old 12-26-2021, 02:40 PM
DontLetMeDrown DontLetMeDrown is offline
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Default Re: Avid site showing in Spanish
This keeps getting more ridiculous. So it turns out I had to turn off auto-renewwl to be able to enter the renewal code I got from Sweetwater. Did that at 11AM- turned off auto-renewal and activated the renewal. At 2PM Avid charges my account for the renewal. Are you kidding me? What a mess. I will now have to get that 2nd year canceled…
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  #10  
Old 12-26-2021, 04:59 PM
LukeHoward LukeHoward is offline
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Default Re: Avid site showing in Spanish
Yeah, when I sign it mine switches between Spanish and German :) I figure, it's good language practice... (ironically not everything is translated)
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