Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Pro Mixing > Avid S1, S3, Dock and Control App

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 11-16-2022, 11:02 AM
JingleDjango JingleDjango is offline
Member
 
Join Date: Dec 2016
Location: Canada
Posts: 591
Default S1 Modifier Keys Held Down

PT 2022.10
Eucon 2022.9
macOS 12.5.1

Modifier keys (track colour buttons) on my S1 are acting very strangely. If I push Opt then the Option key is latched down in Pro Tools, meaning every fader touch results in the fader snapping to 0dB. The only way to get out of it is to power cycle the S1 and restart Pro Tools. The PT UI is also affected, meaning that any mouse clicks in Pro Tools behave as though the Option key is held down.

I'm really scratching my head here. Going to try reverting to PT 2022.9.
Reply With Quote
  #2  
Old 11-16-2022, 07:24 PM
BScout BScout is offline
Member
 
Join Date: Mar 2007
Location: Los Angeles, CA
Posts: 4,136
Default Re: S1 Modifier Keys Held Down

Quote:
Originally Posted by JingleDjango View Post
PT 2022.10
Eucon 2022.9
macOS 12.5.1

Modifier keys (track colour buttons) on my S1 are acting very strangely. If I push Opt then the Option key is latched down in Pro Tools, meaning every fader touch results in the fader snapping to 0dB. The only way to get out of it is to power cycle the S1 and restart Pro Tools. The PT UI is also affected, meaning that any mouse clicks in Pro Tools behave as though the Option key is held down.

I'm really scratching my head here. Going to try reverting to PT 2022.9.
Ahh.. I saw this happen too but with Shift. Everything was as if Shift was being held down (keyboard shift) even though it wasn't on or latched on the S1. We finally traced it down to the S1/Eucon. And this happened with 2022.9 and 2022.10

I think it might be macOS related. You haven't specified your computer. Ours was happening with an M1/Apple Silicon computer and macOS 12.6.1

(our solution was to put other softkey assignments where the four modifier buttons were on the S1 softkeys to prevent it from happening again. Like we assigned layouts to them.)
__________________
Pro Tools Ult 2024.3, HDX 2, MTRX/SPQ, RME BBF Pro + MADIface ProS1 x 2, Fire HD10 + Max11, Dock, iPad Air5 Mac Mini 14,12, 12 core, macOS 13.6.5RAM 32GB, SSD 4TB, GPU 19 coreQNAP TVS-872XT 148TB TB3
Reply With Quote
  #3  
Old 11-17-2022, 04:33 AM
JingleDjango JingleDjango is offline
Member
 
Join Date: Dec 2016
Location: Canada
Posts: 591
Default Re: S1 Modifier Keys Held Down

Quote:
Originally Posted by JingleDjango View Post
I'm really scratching my head here. Going to try reverting to PT 2022.9.
Same behaviour in 2022.9 and 2022.7

Quote:
Originally Posted by BScout View Post
Ahh.. I saw this happen too but with Shift. Everything was as if Shift was being held down (keyboard shift) even though it wasn't on or latched on the S1. We finally traced it down to the S1/Eucon. And this happened with 2022.9 and 2022.10

I think it might be macOS related. You haven't specified your computer. Ours was happening with an M1/Apple Silicon computer and macOS 12.6.1

(our solution was to put other softkey assignments where the four modifier buttons were on the S1 softkeys to prevent it from happening again. Like we assigned layouts to them.)
System is an intel hack which doesn't help narrow things down, though I've had no issues with Eucon previously. I'm about to try downgrading to Eucon 2022.4 and see how that goes.
Reply With Quote
  #4  
Old 11-17-2022, 04:45 AM
JingleDjango JingleDjango is offline
Member
 
Join Date: Dec 2016
Location: Canada
Posts: 591
Default Re: S1 Modifier Keys Held Down

Quote:
Originally Posted by JingleDjango View Post
Same behaviour in 2022.9 and 2022.7



System is an intel hack which doesn't help narrow things down, though I've had no issues with Eucon previously. I'm about to try downgrading to Eucon 2022.4 and see how that goes.
Same thing with Eucon 2022.4 and PT 2022.7. This never used to be an issue. I wonder if it's OS related but I know I've used the S1 on mixes since updating from macOS 10.14.6 to 12.5.1. Hope it's not a hardware issue. Not sure how to rule that out. I suppose I could try the S1 connected to a different workstation.
Reply With Quote
  #5  
Old 11-17-2022, 07:06 AM
JingleDjango JingleDjango is offline
Member
 
Join Date: Dec 2016
Location: Canada
Posts: 591
Default Re: S1 Modifier Keys Held Down

Connected to another workstation on the network:
macOS 10.14.6
PT 2022.7
Eucon 2022.4

Working as expected. So it looks like an OS-specific problem.
Reply With Quote
  #6  
Old 11-17-2022, 09:16 AM
EddieJones's Avatar
EddieJones EddieJones is online now
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 4,572
Default Re: S1 Modifier Keys Held Down

This is a known bug fixed in the upcoming release 22.12
Reply With Quote
  #7  
Old 11-17-2022, 03:34 PM
JingleDjango JingleDjango is offline
Member
 
Join Date: Dec 2016
Location: Canada
Posts: 591
Default Re: S1 Modifier Keys Held Down

Good to know. Thanks Eddie.
Reply With Quote
  #8  
Old 12-19-2022, 12:54 PM
JingleDjango JingleDjango is offline
Member
 
Join Date: Dec 2016
Location: Canada
Posts: 591
Default Re: S1 Modifier Keys Held Down

Is it safe to assume 22.12 will become 23.01? I was hoping to use the S1 on a mix project this week.
Reply With Quote
  #9  
Old 12-20-2022, 12:18 PM
EddieJones's Avatar
EddieJones EddieJones is online now
Avid
 
Join Date: Dec 2014
Location: Santa Cruz
Posts: 4,572
Default Re: S1 Modifier Keys Held Down

It will stay 2022.12 but we are now aiming for 12th Jan. We have a tester out sick and I'm of on holidays visiting my family now so it was safer to postpone. Sorry.
Reply With Quote
  #10  
Old 12-20-2022, 02:56 PM
JingleDjango JingleDjango is offline
Member
 
Join Date: Dec 2016
Location: Canada
Posts: 591
Default Re: S1 Modifier Keys Held Down

All good, was just looking for details if possible. Enjoy your holidays.
Reply With Quote
Reply

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
S3 Modifier Keys Terry Barnett Avid S1, S3, Dock and Control App 34 01-04-2023 01:04 PM
Hold Modifier keys? DBboy Avid S1, S3, Dock and Control App 7 10-27-2020 07:37 AM
S1 modifier keys not set up supercharge Avid S1, S3, Dock and Control App 12 03-31-2020 01:59 PM
C|24 Modifier Keys in 8.0.3 paulmellors ICON & C|24 1 02-10-2010 08:46 AM
Modifier keys...anyone remember Workman Pro Tools TDM Systems (Mac) 7 10-24-2005 03:08 AM


All times are GMT -7. The time now is 08:57 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com