STRIKE Midi note sound duplication

[drasmith]

In Strike 1.5 when i trigger my Toms, the high and mid Toms send the correct "notes" (as seen on the keys in strike) but they trigger the same channel (usually the high Tom) and therefore the same sound (that of the high Tom). The same sort of thing occurs with the cymbals.
Can someone help me correct this?
Thanks much,
Allen

[filosofem]

Can you post the Plug-In Setting or Preset?

[drasmith]

Hi again Aaron,
This happens with virtually all the presets and if not it's messed up in some other similar way.

[filosofem]

Can you post a Sandra Report, Allen?

[drasmith]

I'll give it a shot when I get home tomorrow.
Thanks Aaron
Allen

[drasmith]

Back again....

Here is the Sandra...



SiSoftware Sandra

Computer
Model : MSI MS-7235
Workgroup : WORKGROUP
Host Name : User-PC
User : Allen

Processor
Model : Intel(R) Core(TM)2 CPU 6300 @ 1.86GHz
Speed : 2GHz
Cores per Processor : 2 Unit(s)
Threads per Core : 1 Unit(s)
Type : Dual-Core
Integrated Data Cache : 2x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size
L2 On-board Cache : 2MB, ECC, Synchronous, ATC, 8-way, 64 byte line size, 2 threads sharing

Computer
Mainboard : MSI MS-7235
BIOS : Phoenix Technologies, LTD 6.00 PG 06/13/2008
Bus(es) : ISA X-Bus PCI PCIe IMB USB FireWire/1394 i2c/SMBus
Multi-Processor (MP) Support : No
Multi-Processor Advanced PIC (APIC) : Yes
Total Memory : 8GB DIMM DDR2

Chipset
Model : Intel P965/G965 Memory Controller Hub
Front Side Bus Speed : 4x 280MHz (1.12GHz)
Total Memory : 8GB DIMM DDR2
Channels : 2
Memory Bus Speed : 2x 420MHz (840MHz)

Memory Module(s)
Memory Module : Hynix (Hyundai) HYMP125U64CP8-S6 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)
Memory Module : Hynix (Hyundai) HYMP125U64CP8-S6 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)
Memory Module : Hynix (Hyundai) HYMP125U64CP8-S6 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)
Memory Module : Hynix (Hyundai) HYMP125U64CP8-S6 2GB DIMM DDR2 PC2-6400U DDR2-800 (5-6-6-18 3-24-6-3)

Video System
Video Adapter : Radeon X1300/X1550 Series (PS3.0, VS3.0 445MHz, 256MB, PCIe 1.00 x16)

Graphics Processor

Storage Devices
WDC WD4000YR-01PLB0 (400GB, SATA150, 3.5", 7200rpm, 16MB Cache) : 373GB (D:)
WDC WD1002FAEX-00Z3A0 (1TB, SATA600, 3.5", 7200rpm) : 932GB (C:)
WDC WD740ADFD-00NLR1 (74.4GB, SATA150, 3.5", 10000rpm, 16MB Cache) : 69GB (E:)
WDC WD1600JS-00NCB1 (160GB, SATA300, 3.5", 7200rpm, 8MB Cache) : 149GB (F:)
HL-DT-STDVD-RAM GSA-H22N (ATA66, DVD+-RW, CD-RW, 2MB Cache) : N/A (G:)

Logical Storage Devices
Storage (D:) : 373GB (NTFS) @ WDC WD4000YR-01PLB0 (400GB, SATA150, 3.5", 7200rpm, 16MB Cache)
Reserved : 100MB (NTFS)
Ripping (E:) : 69GB (NTFS) @ WDC WD740ADFD-00NLR1 (74.4GB, SATA150, 3.5", 10000rpm, 16MB Cache)
Hard Disk (F:) : 149GB (NTFS) @ WDC WD1600JS-00NCB1 (160GB, SATA300, 3.5", 7200rpm, 8MB Cache)
Hard Disk (C:) : 931GB (NTFS) @ WDC WD1002FAEX-00Z3A0 (1TB, SATA600, 3.5", 7200rpm)
Optical Drive (G:) : N/A @ HL-DT-STDVD-RAM GSA-H22N (ATA66, DVD+-RW, CD-RW, 2MB Cache)

Peripherals
LPC Hub Controller 1 : Intel 82801HB/HR (ICH8/R) LPC Interface Controller
LPC Legacy Controller 1 : Winbond W83627EHF/EF/EHG/EG
Audio Device : Intel 82801H (ICH8) HD Audio Controller
Serial Port(s) : 2
Parallel Port(s) : 1
Disk Controller : MSI 82801H (ICH8) 4 port SATA Controller
Disk Controller : MSI 82801H (ICH8) 2 port SATA Controller
Disk Controller : MSI JMB361 AHCI/IDE
USB Controller 1 : MSI 82801H (ICH8) USB UHCI #4
USB Controller 2 : MSI 82801H (ICH8) USB UHCI #5
USB Controller 3 : MSI 82801H (ICH8) USB2 EHCI #2
USB Controller 4 : MSI 82801H (ICH8) USB UHCI #1
USB Controller 5 : MSI 82801H (ICH8) USB UHCI #2
USB Controller 6 : MSI 82801H (ICH8) USB UHCI #3
USB Controller 7 : MSI 82801H (ICH8) USB2 EHCI #1
FireWire/1394 Controller 1 : VIA VT6306 VIA Fire II IEEE-1394 OHCI Link Layer Controller
SMBus/i2c Controller 1 : Intel ICH SMBus

Printers and Faxes
Printer : Microsoft XPS Document Writer (600x600, Colour)
Fax : Microsoft Shared Fax Driver (200x200)

Network Services
Network Adapter : Realtek RTL8169/8110 Family PCI Gigabit Ethernet NIC (NDIS 6.20) (Ethernet, 1Gbps)

Power Management
Mains (AC) Line Status : On-Line

Operating System
Windows System : Microsoft Windows 7 Home 6.01.7601 (Service Pack 1)
Platform Compliance : x64

Windows Experience Index
Current System : 3.9

Let me know if more is required.
thanks,
Allen

[filosofem]

When was the last time you reformatted the System Drive? Allen.

[drasmith]

It was done just before Christmas when I had WIN 7 installed (it was a new drive).

[filosofem]

Hmmm... this one has me stumped. Ummm... has this Audio Device : Intel 82801H (ICH8) HD Audio Controller been disabled at the BIOS Level? If you delete the Pro Tools and DAE Preferences, can you reproduce in a newly created session?

[drasmith]

Ouch...sorry Aaron but that was Greek to me. I'd have to get someone in to help me on a more in depth PC level unless you can do the "step by step" for me...sorry about that.
Allen