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Mac Pro 6,1- Mavericks 10.9.5- Pro ToolsHD 11.3.0- Kernel Panics and Spin Reports
Hello all,
I've been experiencing very frequent kernel panics that freeze the machine for a few seconds before it reboots out of nowhere. On the reboot, I will sometimes receive the gray screen that says why the computer restarted, but not always. Some of the kernel panic diagnostic reports coincide with a spin report linked to Pro Tools. I am running Pro ToolsHD 11.3.0 with 1 x HDX, 1 x UAD2 Octo card and 1 x Tempo SATA Pro 6gb 4 port card in a Sonnet Tech xMac Pro Server. Hope you're able to help me out. Thanks! Fixes Attempted: -Complete Clean installs of both Pro Tools and Mavericks multiple times -Disconnecting second display -Adjusting sleep preferences -Disconnecting xMac Pro Server -Disconnecting Sonnet Tech Blu Ray Mastering addition -Reseating all PCIe cards in xMac Pro Server -Rearranging Thunderbolt Bus configuration Mac Pro Late 2013 Processor 3 GHz 8-Core Intel Xeon E5 Memory 64 GB 1866 MHz DDR3 ECC Graphics AMD FirePro D500 3072 MB Software OS X 10.9.5 (13F34) Displays Apple Thunderbolt Display (via OWC Thunderbolt2 Dock on Thunderbolt Bus 1) and Samsung S22E310 (via HDMI) Peripherals OWC Thunderbolt2 Dock, OWC Mercury Rack Pro (via USB3), 2 x OWC ThunderBay 4 Mini (via Thunderbolt Bus 0), Motu Micro Lite (via USB), Sonnet Tech xMac Pro Server (via Thunderbolt bus 2), Sonnet Tech Blu Ray mastering addition (via SATA card in xMac Pro Server), additional Apple keyboard and mouse for second display (via OWC Thunderbolt Dock), 1 x PACE iLok2 Sonnet Tech xMac Pro Server (via Thunderbolt Bus 2) w/ the following cards 1 x Avid HDX (to 3 x Avid HD i/o) 1 x UAD2 Octo 1 x Tempo SATA Pro 6gb 4 port (to Sonnet Tech Blu Ray Mastering addition) MOST RECENT KERNEL PANIC Thu Apr 23 19:01:20 2015 panic(cpu 4 caller 0xffffff800e6dc43e): Kernel trap at 0xffffff800eaaff2d, type 14=page fault, registers: CR0: 0x000000008001003b, CR2: 0x0000000000000000, CR3: 0x000000002179e000, CR4: 0x00000000001606e0 RAX: 0xffffff800ec70800, RBX: 0xffffff809ddc0180, RCX: 0x0000000000000000, RDX: 0x0000000000000000 RSP: 0xffffff87437bbd00, RBP: 0xffffff87437bbd10, RSI: 0xffffff7f8f1aeec0, RDI: 0x0000000000000000 R8: 0x0000000000000000, R9: 0x0000000000000000, R10: 0x0000000000000000, R11: 0xffffff800ec89ce8 R12: 0x00000000e00002c2, R13: 0xffffff809ddc0180, R14: 0xffffff7f8f1aeec0, R15: 0xffffff809ddc0180 RFL: 0x0000000000010286, RIP: 0xffffff800eaaff2d, CS: 0x0000000000000008, SS: 0x0000000000000010 Fault CR2: 0x0000000000000000, Error code: 0x0000000000000000, Fault CPU: 0x4 Backtrace (CPU 4), Frame : Return Address 0xffffff87437bb990 : 0xffffff800e622f79 0xffffff87437bba10 : 0xffffff800e6dc43e 0xffffff87437bbbe0 : 0xffffff800e6f3976 0xffffff87437bbc00 : 0xffffff800eaaff2d 0xffffff87437bbd10 : 0xffffff800eab132e 0xffffff87437bbd70 : 0xffffff7f8f1aedae 0xffffff87437bbdc0 : 0xffffff800ea9242a 0xffffff87437bbe20 : 0xffffff800ea92743 0xffffff87437bbe40 : 0xffffff800ea8d909 0xffffff87437bbe80 : 0xffffff800ea92592 0xffffff87437bbeb0 : 0xffffff800ea92709 0xffffff87437bbef0 : 0xffffff7f8f1b7d49 0xffffff87437bbf20 : 0xffffff800e64a20a 0xffffff87437bbfb0 : 0xffffff800e6d7607 Kernel Extensions in backtrace: com.apple.iokit.IOUSBFamily(686.4.1)[815E4F64-F2D5-3847-931A-BE755698D993]@0xffffff7f8f1a3000->0xffffff7f8f203fff dependency: com.apple.iokit.IOPCIFamily(2.9)[2852ACFE-FD28-3C37-9B39-885201BB8D25]@0xffffff7f8ecbf000 BSD process name corresponding to current thread: kernel_task Mac OS version: 13F34 Kernel version: Darwin Kernel Version 13.4.0: Sun Aug 17 19:50:11 PDT 2014; root:xnu-2422.115.4~1/RELEASE_X86_64 Kernel UUID: 9477416E-7BCA-3679-AF97-E1EAAD3DD5A0 Kernel slide: 0x000000000e400000 Kernel text base: 0xffffff800e600000 System model name: MacPro6,1 (Mac-F60DEB81FF30ACF6) System uptime in nanoseconds: 929596924942 last loaded kext at 244458644062: com.apple.filesystems.msdosfs 1.9 (addr 0xffffff7f8f0c9000, size 65536) loaded kexts: com.paceap.kext.pacesupport.snowleopard 5.9.1 com.digidesign.iokit.DigiDal 11.3.0f4 com.uaudio.driver.UAD2System 8.0.0 com.apple.filesystems.msdosfs 1.9 com.apple.filesystems.autofs 3.0 com.apple.driver.AudioAUUC 1.60 com.apple.iokit.IOBluetoothSerialManager 4.2.7f3 com.apple.driver.AGPM 100.14.34 com.apple.driver.ApplePlatformEnabler 2.0.9d7 com.apple.driver.X86PlatformShim 1.0.0 com.apple.driver.AppleHDAHardwareConfigDriver 2.6.3f4 com.apple.driver.AppleHDA 2.6.3f4 com.apple.driver.AppleGraphicsDevicePolicy 3.6.22 com.apple.driver.AppleUpstreamUserClient 3.5.13 com.apple.driver.AppleMCCSControl 1.2.5 com.apple.kext.AMDFramebuffer 1.2.4 com.apple.driver.AppleUSBDisplays 360.8.14 com.apple.iokit.IOBluetoothUSBDFU 4.2.7f3 com.apple.iokit.IOUserEthernet 1.0.0d1 com.apple.iokit.BroadcomBluetoothHostControllerUSB Transport 4.2.7f3 com.apple.AMDRadeonX4000 1.2.4 com.apple.Dont_Steal_Mac_OS_X 7.0.0 com.apple.kext.AMD7000Controller 1.2.4 com.apple.driver.AppleHWAccess 1 com.apple.driver.AppleIntelMCEReporter 107 com.apple.driver.AppleLPC 1.7.0 com.apple.driver.AppleMGPUPowerControl 3.6.22 com.apple.driver.ACPI_SMC_PlatformPlugin 1.0.0 com.apple.driver.AppleThunderboltIP 1.1.2 com.apple.iokit.SCSITaskUserClient 3.6.7 com.apple.driver.AppleRAID 4.0.6 com.apple.driver.AppleFileSystemDriver 3.0.1 com.apple.AppleFSCompression.AppleFSCompressionTyp eDataless 1.0.0d1 com.apple.AppleFSCompression.AppleFSCompressionTyp eLZVN 1.0.0d1 com.apple.AppleFSCompression.AppleFSCompressionTyp eZlib 1.0.0d1 com.apple.BootCache 35 com.apple.driver.AppleUSBOHCI 656.4.1 com.apple.driver.AppleFWOHCI 5.0.2 com.apple.iokit.AppleIntelI210Ethernet 2.1.6b1 com.apple.driver.XsanFilter 404 com.apple.driver.AppleUSBHub 683.4.0 com.apple.iokit.IOAHCIBlockStorage 2.6.0 com.apple.driver.AppleUSBXHCI 683.4.0 com.apple.driver.AirPort.Brcm4360 842.21.65 com.apple.iokit.AppleBCM5701Ethernet 3.8.1b2 com.apple.driver.AppleUSBEHCI 660.4.0 com.apple.driver.AppleAHCIPort 3.0.5 com.apple.driver.AppleACPIButtons 2.0 com.apple.driver.AppleACPIEC 2.0 com.apple.driver.AppleRTC 2.0 com.apple.driver.AppleHPET 1.8 com.apple.driver.AppleSMBIOS 2.1 com.apple.driver.AppleAPIC 1.7 com.apple.driver.AppleIntelCPUPowerManagementClien t 217.92.1 com.apple.nke.applicationfirewall 153 com.apple.security.quarantine 3 com.apple.driver.AppleIntelCPUPowerManagement 217.92.1 com.apple.kext.triggers 1.0 com.apple.iokit.IOSerialFamily 10.0.7 com.apple.driver.DspFuncLib 2.6.3f4 com.apple.vecLib.kext 1.0.0 com.apple.driver.AppleSMBusController 1.0.12d1 com.apple.driver.AppleUSBAudio 2.9.5f8 com.apple.iokit.IOAudioFamily 1.9.7fc2 com.apple.kext.OSvKernDSPLib 1.14 com.apple.iokit.IOSurface 91.1 com.apple.iokit.IOBluetoothFamily 4.2.7f3 com.apple.iokit.IOBluetoothHostControllerUSBTransp ort 4.2.7f3 com.apple.iokit.IOAcceleratorFamily 98.23 com.apple.driver.AppleSMBusPCI 1.0.12d1 com.apple.kext.AMDSupport 1.2.4 com.apple.AppleGraphicsDeviceControl 3.6.22 com.apple.driver.AppleGraphicsControl 3.6.22 com.apple.driver.AppleBacklightExpert 1.0.4 com.apple.iokit.IONDRVSupport 2.4.1 com.apple.driver.AppleHDAController 2.6.3f4 com.apple.iokit.IOGraphicsFamily 2.4.1 com.apple.iokit.IOHDAFamily 2.6.3f4 com.apple.driver.IOPlatformPluginLegacy 1.0.0 com.apple.driver.X86PlatformPlugin 1.0.0 com.apple.driver.AppleSMC 3.1.8 com.apple.driver.IOPlatformPluginFamily 5.7.1d6 com.apple.iokit.IOFireWireIP 2.2.6 com.apple.driver.AppleThunderboltEDMSink 2.1.3 com.apple.driver.AppleUSBHIDMouse 180.9 com.apple.driver.AppleHIDMouse 180.9 com.apple.driver.AppleUSBHIDKeyboard 170.15 com.apple.driver.AppleHIDKeyboard 170.15 com.apple.iokit.IOSCSIBlockCommandsDevice 3.6.7 com.apple.iokit.IOUSBMassStorageClass 3.6.0 com.apple.iokit.IOSCSIArchitectureModelFamily 3.6.7 com.apple.iokit.IOUSBHIDDriver 660.4.0 com.apple.driver.AppleThunderboltPCIUpAdapter 1.4.5 com.apple.driver.AppleThunderboltDPInAdapter 3.1.7 com.apple.driver.AppleThunderboltDPOutAdapter 3.1.7 com.apple.driver.AppleThunderboltDPAdapterFamily 3.1.7 com.apple.driver.AppleThunderboltPCIDownAdapter 1.4.5 com.apple.driver.AppleUSBMergeNub 650.4.0 com.apple.driver.AppleUSBComposite 656.4.1 com.apple.iokit.IOFireWireFamily 4.5.5 com.apple.driver.AppleThunderboltNHI 2.0.1 com.apple.iokit.IOThunderboltFamily 3.3.1 com.apple.iokit.IOUSBUserClient 660.4.2 com.apple.iokit.IO80211Family 640.36 com.apple.iokit.IOEthernetAVBController 1.0.3b4 com.apple.driver.mDNSOffloadUserClient 1.0.1b5 com.apple.iokit.IONetworkingFamily 3.2 com.apple.iokit.IOUSBFamily 686.4.1 com.apple.iokit.IOAHCIFamily 2.6.5 com.apple.driver.AppleEFINVRAM 2.0 com.apple.iokit.IOHIDFamily 2.0.0 com.apple.driver.AppleEFIRuntime 2.0 com.apple.iokit.IOSMBusFamily 1.1 com.apple.security.sandbox 278.11.1 com.apple.kext.AppleMatch 1.0.0d1 com.apple.security.TMSafetyNet 7 com.apple.driver.AppleKeyStore 2 com.apple.driver.DiskImages 371.1 com.apple.iokit.IOStorageFamily 1.9 com.apple.iokit.IOReportFamily 23 com.apple.driver.AppleFDEKeyStore 28.30 com.apple.driver.AppleACPIPlatform 2.0 com.apple.iokit.IOPCIFamily 2.9 com.apple.iokit.IOACPIFamily 1.4 com.apple.kec.corecrypto 1.0 com.apple.kec.pthread 1 |
#2
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Re: Mac Pro 6,1- Mavericks 10.9.5- Pro ToolsHD 11.3.0- Kernel Panics and Spin Reports
Quote:
Quote:
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Do you have any NTFS or FAT formatted volumes (Windows) mounted on this system?
__________________
Jonathan S. Abrams, CEA, CEV, CBNT Apple Certified - Technical Coordinator (v10.5), Support Professional (v10.6 through v10.10) |
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