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Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
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#1
03-20-2025, 06:58 AM
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S4 Support Renewal
My S4 support expires April 3rd. I emailed my VK rep my S4 info a few days ago to provide a quote for renewal. When I followed up with the rep after a few days to see if he has the quote he said each time a customer needs a support quote he has to contact VK's Avid rep for a quote. I'm assuming he hasn't heard from VK's Avid rep. Is this normal? In the past quotes typically turned around quickly. I prefer not to stress about it as it gets closer to the end of the month.
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#2
03-20-2025, 08:55 AM
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Re: S4 Support Renewal
Hi,
Sorry to hear about this. Let me check what I can do on this and get back to you.
__________________
-Tope To create a support case with Avid Support, go to https://www.avid.com/learn-and-suppo...-music-support www.topedomingo.com
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#3
03-21-2025, 08:31 AM
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Re: S4 Support Renewal
I checked, VK will message you.
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