Download manager providing unusable .DMG

[SD2]

Hello all,

I'm having troubles opening DMG files downloaded using AVID's download manager.
I've used it in the past without particular problems but now:
-the PT HD driver file won't open at all (image disk doesn't mount),
-neither does PT9, which DMG files indicates a size of 360meg once downloaded (the "updater" file should weight almost 2Gig).

I've tried mounting other DMG files and they work just fine.
Any idea/similar experience?...
Thanks.

(I'm currently trying to download PT9 using the direct link, without using the Download Manager, but download time is estimated to one day...)

[stoneinapond]

I recently wanted to try the Avid Media Composer demo. Downloaded it overnight (big file for DSL). When I tried to open the DMG, I received an error message and was unable to open it.

I gave up.

[getz76]

Just had the same problem. I tried to download it because the 10.6.6 combo update totally borked my MacBook Pro. I figured I would do a clean reinstall (I'm due)...

[SD2]

Thanks for the feedback.
I have 22 hours of download left to wait... 16Kb/sec...
Feels like I'm back in the 90's...
I'm pretty confident this will work but am still concerned about the driver file. I've tried different pages providing a link to this file on AVID's website (thinking that some links could be "corrupted", sort of...) but all of them lead to the same unusable file.

[SD2]

Well, download stopped at 1,3Gb (1,8Gb expected) and won't restart...
I'm back to where I started.
Tips, ideas, anyone?...
AVID?...

[crizdee]

Originally Posted by SD2

Well, download stopped at 1,3Gb (1,8Gb expected) and won't restart...
I'm back to where I started.
Tips, ideas, anyone?...
AVID?...

Hi,

Try another computer! or get someone else to download it for you. it doesn't matter who or what computer its downloaded on it will work fine! i download all my Mac files on my PC dedicated to the internet.

Is it a very slow internet connection you have?
are you connected to your broadband modem via ethernet or wireless? obviously ethernet is faster generally.

Chris

[SD2]

Thanks but I have a fast connection and, as I said before, other DMG files (such as Apple OS Combo) open and mount just fine. So it has nothing to do with my computer.
But I might be on to something.
I finally could download and install the HD driver and PT9 is on its way (1 hour to go). If it works too, I might have a tip for other users with the same potential problem.
Thanks anyway.

[SD2]

It has finally worked out.
If it can help other users encountering the same problem in the future, here's what I did.
As indicated in AVID's mail, I went to "Activate and download your product" (under "Your Account"). There, after providing the code, I could access a page with all PT9 related downloads.
It's this particular page that seems to be somehow "corrupted", or maybe is it a conflict of some sort, don't now.
Anyway, all I did was to quit this page, go back to "My Account" and select "My products".
There, I went to "Downloads" under PT9 and all the links in the resulting page worked just fine.
Go figure.....

[sunburst79]

I had a terrible time getting PT9 to even luanch on my MBP after several different downloads.

Using a set of the optional PT9 install disks worked the first time.

Its my understanding that Mac extraction tool provides the equivelent of a MD5 checksum check when unpacking the DMG and mounting it. Yet each installation failed to luanch. This was with two different MacBook Pros and I even went as far as wiping one clean and doing a fresh install of OSX to no avail.

[bonestonne]

Hey all, I downloaded the PT 9 update, and was greeted with a file with no extension.

Adding the DMG extension, or also simply right clicking (or option-clicking) on the file and clicking on extract files will also help out.

This happened to me for both Mac and PC versions, and I was able to extract for both versions and successfully update on all of my studio computers.