|
Avid Pro Audio CommunityHow to Join & Post • Community Terms of Use • Help Us Help YouKnowledge Base Search • Community Search • Learn & Support |
#21
|
|||
|
|||
Re: Pro Tools Carbon Laptop Fan Noise
Hey Mark! Yes, my support code is 04065976.
Thanks! Chris |
#22
|
||||
|
||||
Re: PT Ultimate I/O Problem
Hey Chris
If you have not already created a case, could you please do so and let me know the Case number so we can work on a solution for you? Thanks! Mark
__________________
Mark Corbin Avid Sr Principal Product Manager Professional Audio Systems For immediate assistance: Pro Tools & Eucon Surfaces - +1 888-456-3444 Venue Support - +1 978-275-2557 Find out how to create, manage, and edit cases online now HERE It's fast, easy, and effective! |
#23
|
||||
|
||||
Re: Pro Tools Carbon Laptop Fan Noise
Thanks Chris, I'll make sure it gets picked up asap.
__________________
Mark Corbin Avid Sr Principal Product Manager Professional Audio Systems For immediate assistance: Pro Tools & Eucon Surfaces - +1 888-456-3444 Venue Support - +1 978-275-2557 Find out how to create, manage, and edit cases online now HERE It's fast, easy, and effective! |
#24
|
|||
|
|||
Re: Pro Tools Carbon Laptop Fan Noise
I have the same problem with my Mac Pro 6.1.
The fan get to the max when Carbon is active. I also opened a support ticket. Hope they get a quick fix. I really really like carbon. Was a good decision to make the change from may Apollo silver Gesendet von iPhone mit Tapatalk |
#25
|
|||
|
|||
Re: Pro Tools Carbon Laptop Fan Noise
I am also having a problem with the fan noise and high CPU. I noticed that the AvidAppManHelper is eating up a lot of CPU and mem too.
|
#26
|
|||
|
|||
Re: Pro Tools Carbon Laptop Fan Noise
Hi, I've the same problem here on my Macbook Pro 15-inch, 2019, 2,3 GHz Intel Core i9 8 core.
In my case, the cpu work remain low. I've just opened a case at Avid support. Regards Last edited by thealtsax; 02-25-2021 at 04:07 AM. |
#27
|
|||
|
|||
Re: Pro Tools Carbon Laptop Fan Noise
Hi, thought I‘d give AVIDs hardware a shot, as it is best implemented into ProTools. I bought a Carbon end of June and can‘t get it to work flawlessly since. The fans instantly go up when I plug it into my MacBook Pro, 15“, late 2019, 8-core i9, 32 GB RAM, Catalina. The kernel_task „explodes“ and coreadio seems to crash a lot. So basically I have a a brilliant result of engineering in my studio, that I can‘t use for professional purposes.
I need it up and working till next week as I‘ll be out recording for the European Parlament (cultural department) and can‘t risk a system-fail. This problem is known since end of last year. So there for sure is a fix already baked right? Kind regards form Vienna Austria, Ulrich |
#28
|
||||
|
||||
Re: Pro Tools Carbon Laptop Fan Noise
When a process says this on Activity Monitor it means there is incompatibility or a bug. Unfortunate for you, but let's assume it is not a bug because there are many happy campers so please double check your OS and PT versions. After that also double check whatever plugins you are using, because even single bad plugin may cause that. Easiest check for plugins is to throw everything to unused folder as PT will copy core plugins back and you will instantly know if it is some third party plugin that caused your trouble.
__________________
Janne What we do in life, echoes in eternity. |
#29
|
|||
|
|||
Re: Pro Tools Carbon Laptop Fan Noise
Quote:
I don't have any other AVB devices to try ('cos it's a nuts way of attaching an studio project audio interface), but I suspect the problem is Apple's, not Avid's. The only reason I think I can use the Carbon with immunity from drop-outs and laptop-fan noise, is because I'm using a Mac Pro, not a laptop. Quote:
|
#30
|
|||
|
|||
Re: Pro Tools Carbon Laptop Fan Noise
Quote:
The Carbon itself shows no real fannoise. The thing itself is just a brilliant piece for producers like me. In case it finally will work as planned ^^ I opened a case at AVID-Support and hope they have a quick fix ready. Need it up and running by next week >< |
Thread Tools | Search this Thread |
Display Modes | |
|
|
Similar Threads | ||||
Thread | Thread Starter | Forum | Replies | Last Post |
Pro Tools | Carbon | Avid | Technical Alerts | 0 | 11-12-2020 03:14 PM |
Audio Recording Noise Test on a new laptop.How do I reduce fan/system noise? | PeterGreen | Pro Tools 10 | 24 | 01-23-2013 06:38 AM |
Static Noise with Pro Tools LE and laptop | jallen | 003, Mbox 2, Digi 002, original Mbox, Digi 001 (Win) | 3 | 11-17-2007 10:43 PM |