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  #1  
Old 07-16-2021, 07:20 PM
jwilkers jwilkers is offline
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Join Date: Jan 2010
Location: Louisville, KY.
Posts: 191
Default Dock and Artist Mix seem dead in water.

Hi,
Just updated to Eucon 21.6
Have had Pro Tools 21.6 since it came out.
When I open a session in Pro Tools, nothing at all happens with my surfaces.
They show in Eucon surfaces window in My Surfaces.
Eucon is checked in Pro Tools setup.
They are connected via ethernet. (DHCP)
Mac mini is on the same switch.
I've tried uninstalling and reinstalling Eucon.
Probably doing something obviously wrong but not seeing it.
Please help if you can.

2018 Mac mini
Big Sur 11.0.1
Pro Tools 2021.6
Eucon 2021.6.0.181
Dock
Artist mix
Avid Control 2021.6.0.90. (also blank). connected by wifi.
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Vicki Barnes

2018 MAC Mini i7 64 gb
Profire 2626
Presonus Studio 192
Presonus DP88
Pro Tools 2020.11
Big Sur.
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  #2  
Old 07-16-2021, 07:36 PM
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spoons spoons is offline
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Join Date: Apr 2007
Location: UK
Posts: 298
Default Re: Dock and Artist Mix seem dead in water.

Firmware updated ?


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Richard Spooner
Ultimate, S1, Dock, Monterey , MacMini 3.2 Ghz 6-Core i7, 64gb RAM.

www.spoonsound.com
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  #3  
Old 07-16-2021, 07:43 PM
jwilkers jwilkers is offline
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Join Date: Jan 2010
Location: Louisville, KY.
Posts: 191
Default Re: Dock and Artist Mix seem dead in water.

Yes, Tried to think of everything to put in the post. Missed that one.
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Vicki Barnes

2018 MAC Mini i7 64 gb
Profire 2626
Presonus Studio 192
Presonus DP88
Pro Tools 2020.11
Big Sur.
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  #4  
Old 07-16-2021, 08:10 PM
BScout BScout is offline
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Join Date: Mar 2007
Location: Los Angeles, CA
Posts: 4,143
Default Re: Dock and Artist Mix seem dead in water.

Heard either PT or Eucon is having problems with Big Sur other than 11.4. So possibly update your Big Sur install?
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Pro Tools Ult 2024.3, HDX 2, MTRX/SPQ, RME BBF Pro + MADIface ProS1 x 2, Fire HD10 + Max11, Dock, iPad Air5 Mac Mini 14,12, 12 core, macOS 13.6.5RAM 32GB, SSD 4TB, GPU 19 coreQNAP TVS-872XT 148TB TB3
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  #5  
Old 07-17-2021, 05:42 AM
jwilkers jwilkers is offline
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Join Date: Jan 2010
Location: Louisville, KY.
Posts: 191
Default Re: Dock and Artist Mix seem dead in water.

I will try that today and report back. Thank you.
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Vicki Barnes

2018 MAC Mini i7 64 gb
Profire 2626
Presonus Studio 192
Presonus DP88
Pro Tools 2020.11
Big Sur.
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  #6  
Old 07-17-2021, 06:27 AM
jwilkers jwilkers is offline
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Join Date: Jan 2010
Location: Louisville, KY.
Posts: 191
Default Re: Dock and Artist Mix seem dead in water.

That did it! Thanks you're a genous.
Now if I could get the Avid Control on my iPad Air to connect I will be back in business.
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Vicki Barnes

2018 MAC Mini i7 64 gb
Profire 2626
Presonus Studio 192
Presonus DP88
Pro Tools 2020.11
Big Sur.
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  #7  
Old 07-17-2021, 06:34 AM
jwilkers jwilkers is offline
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Join Date: Jan 2010
Location: Louisville, KY.
Posts: 191
Default Re: Dock and Artist Mix seem dead in water.

Never mind. ALL fixed. Thanks again!!
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Vicki Barnes

2018 MAC Mini i7 64 gb
Profire 2626
Presonus Studio 192
Presonus DP88
Pro Tools 2020.11
Big Sur.
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