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#1
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Pro Tools freeze / DAE freeze
I have a 002R with Pro Tools Le VS 8.0 which has been stable for while and now it is freezing and giving me lots of error reports and trouble. The last session opened ok, but everytime I record enabled a track (or anything else I did) pro tools would freeze - give me clock source errors, time out errors, etc. Then it would freeze loading DAE after rebooting. I deleted all Volume.ddb, Wave Cache files - deleted ProTools v8 Preferences, deleted the entire DAE Prefs folder - emptied recycle bin - rebooted computer - pro tools would load up and let me open a session, but would hang up when ever I tried to do anything.
Before it started acting up I updated the PACE drivers, installed Eleven LE, deleted the Massey CT4 demo and installed the full CT4 version. I also imported a file into a new session that was recorded into pro tools from a cassett tape. Help would be greatly appreciated. My sandra report is listed below < System > Host Name: TRS-F0777D538F2 User: TRS Workgroup: WORKGROUP < Processor > Model: Intel(R) Core(TM)2 Quad CPU Q6600 @ 2.40GHz Speed: 2.40GHz Cores per Processor: 4 Unit(s) Threads per Core: 1 Unit(s) Type: Quad-Core Internal Data Cache: 4x 32kB, Synchronous, Write-Thru, 8-way, 64 byte line size L2 On-board Cache: 2x 4MB, ECC, Synchronous, ATC, 16-way, 64 byte line size, 2 threads sharing < System > Mainboard: Intel Corporation DP35DP Bus(es): PCI PCIe IMB USB FireWire/1394 i2c/SMBus Multi-Processor (MP) Support: No Multi-Processor Advanced PIC (:Yes System BIOS: Intel Corp. DPP3510J.86A.0413.2008.0306.2218 Total Memory: 1.98GB DIMM DDR2 DDR3 < Chipset > Model: Intel P35/G33/G31 Processor to I/O Controller Front Side Bus Speed: 4x 267MHz (1.07GHz) Total Memory: 2GB DIMM DDR2 DDR3 Memory Bus Speed: 2x 401MHz (802MHz) < Memory Module(s) > Memory Module: A-Data DQVE1A16 1GB DIMM DDR2 PC2-6400U DDR2- 800 (5.0-5-5-18 3-23-6-3) Memory Module: A-Data DQVE1A16 1GB DIMM DDR2 PC2-6400U DDR2- 800 (5.0-5-5-18 3-23-6-3) < Video System > Adapter: NVIDIA GeForce 8400 GS (256MB DDR2, 425MHz/ 986MHz/2x399MHz, PCIe 1.00 x16, PS3.0, VS3.0) < Graphics Processor > Adapter: GeForce 8400 GS (1.01, 256MB, 918MHz) < Storage Devices > ST3250310AS 250GB (SATA300, 3.:233GB (C:) ST3250310AS 250GB (SATA300, 3.:233GB (F:) LITE-ON DVDRW LH-20A1S (SATA15:N/A (D:) < Logical Storage Devices > Hard Disk (C:): 233GB (NTFS) @ ST3250310AS 250GB (SATA300, 3.5", NCQ, 8MB Cache) Local Disk (F:): 233GB (NTFS) @ ST3250310AS 250GB (SATA300, 3.5", NCQ, 8MB Cache) CD-ROM/DVD (D:): N/A @ LITE-ON DVDRW LH-20A1S (SATA150, DVD+- RW, CD-RW, 2MB Cache) < Peripherals > LPC Hub Controller 1: Intel (ICH9) LPC Interface Controller Audio Device: Intel (ICH9) HD Audio Controller Serial Port(s): 2 Disk Controller: Intel (ICH9) 4 port Serial ATA Storage Controller 1 Disk Controller: Intel (ICH9) 2 port Serial ATA Storage Controller 2 Disk Controller: Marvell 6101 SATA2 Controller USB Controller 1: Intel (ICH9) USB Universal Host Controller USB Controller 2: Intel (ICH9) USB Universal Host Controller USB Controller 3: Intel (ICH9) USB Universal Host Controller USB Controller 4: Intel (ICH9) USB2 Enhanced Host Controller USB Controller 5: Intel (ICH9) USB Universal Host Controller USB Controller 6: Intel (ICH9) USB Universal Host Controller USB Controller 7: Intel (ICH9) USB Universal Host Controller USB Controller 8: Intel (ICH9) USB2 Enhanced Host Controller FireWire/1394 Controller 1: Intel TSB43AB22 1394a-2000 OHCI PHY/Link- Layer Controller System SMBus Controller 1: Intel 801xx/63xx SMBus < Network Services > Network Adapter: Intel(R) 82566DC-2 Gigabit Network Connection - Packet Scheduler Miniport < Power Management > Mains (AC) Line Status: On-Line < Operating System(s) > Windows System: Microsoft Windows XP Professional 5.01.2600 (Service Pack 3) Platform Compliance: x86 < Performance Tips > Tip 2546: Large memory modules should be ECC/Parity. Tip 2: Double-click tip or press Enter while a tip is selected for more information about the tip. |
#2
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Re: Pro Tools freeze / DAE freeze
I would try uninstalling and reinstalling Pro Tools.
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Help Us Help You ______________________________________ Chris Pro Tools 2024.3 Focusrite LS56 Focusrite Pro40 (3) Slate Digital VRS8 Analogue Tonebuss 24 Channel UAD-2 OCTO Core Accelerator UAD Volt 2 macOS 10.15.7 32 GB DDR4 RAM 4.01GHz Quad-Core Intel Core I7 NVIDIA GeForce GT 740 2 GB |
#3
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Re: Pro Tools freeze / DAE freeze
I know the horse has already left the barn, but... never make a change to a working system drive without first cloning it. Even the smallest change can bring havoc. Try pulling the new plug-ins out of their folder and see what happens. you might also try a TI firewire card, I've seen this crop up after years of smooth sailing.
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~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#4
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Re: Pro Tools freeze / DAE freeze
Try a defrag of all your drives and a fresh reboot. I know people say not to defrag and to move all the data to another drive and format instead. But in the interface manual, it clearly tells you to defrag your drives periodically. I back my stuff anyway before defragging, but try that. When i get clock source errors, a simple reboot fixes it.
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www.HellfireBeats.com UAD 2 Apollo Quad w/Thunderbolt 3, UAD 2 Satellite Octo TB3, UAD 2 Octo PCIe, Avid S1, Neve R6 500 Chasis, Neve Portico 511, Neve Portico 551, Dangerous DBox+, Focal Trio6 Be, Neumann TLM49, Akai MPC 2000XL, Akai MPC X, Mackie 1202VLZ Pro, Akai Advance 61 Pro Tools 2021.12 Mac Pro 7,1 2019, 8 Core, 48GB RAM - MacOS 11.6.2 16" MacBook Pro 2021, M1 Pro, 16GB RAM - MacOS 12.1 27" iMac, Late-2012, 3.4GHz i7, 24GB RAM - MacOS 10.15 |
#5
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Re: Pro Tools freeze / DAE freeze
I have a suspicion that the new PACE drivers are causing a spate of clock errors. I had never had one until the latest update and now they are very common, for me and a lot of other users. Try rolling back the driver and see what happens.
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Head Engineer KRBX Radio Boise Owner Operator of The Workshop 12.4 Antelope Zen Creation Station |
#6
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Re: Pro Tools freeze / DAE freeze
Re installing pro tools would be a last resort, I will try moving plugins out of the plugins folder and see what happens. The horse has definitely left the barn, but when I get it back in, are you talking about cloning the recording drive - the C drive - or both? There are tons of threads about reformating vs defragging, anyone else have an opinion? I assume that we are talking about the recording drive? Pro Tools sure is a fickle woman!
Thanks for the replies |
#7
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Re: Pro Tools freeze / DAE freeze
The latest windows PACE drivers I could find are from 2005.
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#8
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Re: Pro Tools freeze / DAE freeze
__________________
Head Engineer KRBX Radio Boise Owner Operator of The Workshop 12.4 Antelope Zen Creation Station |
#9
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Re: Pro Tools freeze / DAE freeze
Quote:
It does sound like you may have installed the wrong Pace drivers.
__________________
~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#10
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Re: Pro Tools freeze / DAE freeze
I downloaded the newest ilok and driver files on my laptop and installed them on the recording computer. Worked fine for a while and then froze again after monitoring a bunch of ezdrummer samples. The one thing that I noticed as I was removing plugins from the folder - the CT4 Massey plugin was the only one with just a DPM file - all the rest had a DPM file and a RSR file. ???
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