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#11
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Re: Free plugins can't be installed
I'm told that this has been escalated.
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~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#12
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Re: Free plugins can't be installed
Yes, I also received a new message from Avid Customer Care. They asked if I have tried downloading and reinstalling from a fresh copy from my.avid.com/products#myproducts
Of course tried that. Also tried emptying the cache, tried downloading via another computer, a.s.o. But it didn't help. Fact remains: the DAW and 5 of the plugin packs could be installed, the rest couldn't... Thanks for your help! I hope we'll find a solution. Anders
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Pro Tools First 2021.3.0 MacBook Pro 13-inch 2020, 2,3 GHz Quad-Core Intel Core i7, 16 GB RAM, macOS Catalina 10.15.7 |
#13
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Re: Free plugins can't be installed
Hey TOM@METRO, and everyone else who have contributed and offered help.
CASE RESOLVED! Avid Customer Care recommended I'd register a new user account and try with that one. The only thing that was available for download was Avid Link. I thought: "hmmm..." and went back to my already installed Avid Link and just realised that there's a new update for available. BOOM!!! All of a sudden it was possible for me to install the rest of plugins via Avid Link!!! (You know I installed everything else before that the "normal" way with downloading the .dmg-files directly from the website to my desktop, which worked fine for the DAW and some of the plugins.) I also believe I tried looking via Avid Link before but only ended up on the My Products page... I don't know, maybe I've just been blind and frustrated all this time - like we all are from time to time, right?! Anyways, I'm happy. Always a Logic user, now I'm gonna take my first steps learning Pro Tools. :) Thank you everyone and have a great day!
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Pro Tools First 2021.3.0 MacBook Pro 13-inch 2020, 2,3 GHz Quad-Core Intel Core i7, 16 GB RAM, macOS Catalina 10.15.7 |
#14
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Re: Free plugins can't be installed
Good news, Anders.
And good luck.
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Mac mini M2 16GB RAM macOS 13.4.1. PT Studio 2023.6. Topping E30 II DAC, Dynaudio BM6, 2 x Artist Mix, SSL UC1, Control on iPad. |
#15
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Re: Free plugins can't be installed
I'm happy this finally is worked out.
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~ tom thomas Formerly hobotom Pro Tools Ultimate 2024 HDX Hybrid HD Omni and 192 I/Os Windows 10 Intel Hexcore i7 All Samsung Pro SSDs Ampex MM1200 2" 24 trk tape Outboard: UREI, Eventide, Lexicon, Yamaha, TC Electronics, Orban, ART, EchoAudio, Dolby, Hughes, API, Neve, Audio Arts, BBE, Aphex, Berringer, MOTU, dbx, Allison, etc. Plug-ins: Too many to talk about. www.metrostudios.com |
#16
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Re: Free plugins can't be installed
Thanks guys!
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Pro Tools First 2021.3.0 MacBook Pro 13-inch 2020, 2,3 GHz Quad-Core Intel Core i7, 16 GB RAM, macOS Catalina 10.15.7 |
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