Pro Tools 12.3 not responding way too often! Please help

[SVRecords801]

Hi,
I recently purchased and installed pro tools 12 perpetual license and am having problems where Pro tools runs very slow and pretty much anytime I click anywhere on the screen or do anything at all, it freezes up and says not responding in the top of the screen for a few minutes.

Note: There is not a cd or dvd in my drive

Please help. Thank you

pro tools 12.3
asus laptop
intel i7 2.6ghz
8gb ram
64bit windows 8.1
1tb internal hd
5tb external hd (Lacie D2 Usb 3.0 7200 Rpm)
focusrite scarlett 2i4

[sw rec]

Asus has a habit of putting floppy drive controllers in their motherboards, whether there's a floppy drive present or not. Go into BIOS and see if there's a floppy you can disable.

[SVRecords801]

I went into bios and didnt see any floppy drive. Any other suggestions? I really need to get this figured out soon before I go crazy

[Southsidemusic]

Hey

I would try to start PT with nothing connected to the computer.

Just the ilok and nothing else. Download www.Asio4all.com and use that as a driver for the internal soundcard.

Some of the Focusrite interfaces have been problematic and I would start by doing this and then add on part at a time.

[The Weed]

Is there a CD or DVD in a drive?

Cheers,

[Southsidemusic]

Originally Posted by The Weed

Is there a CD or DVD in a drive?

Cheers,

He said no in the first post