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Old 04-08-2011, 11:11 AM
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Exclamation Compatibility Alert: Pro Tools HD Native with 2011 MacBook Pro 17"

Avid has identified an incompatibility with the early 2011 17" MacBook Pro (model MC725LL/A with Thunderbolt port) when used with a Magma ExpressBox1 expansion chassis and a Pro Tools HD Native Card.

The following error message, "Unable to find an Audio Interface attached to the first HD card", is seen when launching Pro Tools HD 9 with an Apple MacBook Pro (early 2011 model) and Pro Tools HD Native hardware.

For additional details, see Knowledge Base article 396031

Please Note This is only with HD Native core cards in the specific configuration listed above. Other qualified MacBook Pro models do not have this incompatibility:
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Old 06-27-2011, 09:31 AM
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Default Re: Compatibility Alert: Pro Tools HD Native with 2011 MacBook Pro 17"

This issue is now address in Pro Tools 9.0.4. Please read the Knowledge Base article for details on upgrading, as it requires a firmware update of your HD Native card as well.
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