Avid Pro Audio Community

Avid Pro Audio Community

How to Join & Post  •  Community Terms of Use  •  Help Us Help You

Knowledge Base Search  •  Community Search  •  Learn & Support


Avid Home Page

Go Back   Avid Pro Audio Community > Legacy Products > Pro Tools 2019

 
 
Thread Tools Search this Thread Display Modes
Prev Previous Post   Next Post Next
  #11  
Old 07-14-2023, 01:09 AM
AndreBlaze AndreBlaze is offline
Member
 
Join Date: Jul 2023
Location: Ontario, Canada
Posts: 10
Default Re: Video Engine Unrecoverable Error

Quote:
Originally Posted by blindspot View Post
The following worked for me:

Go to /Library/Application Support/Avid/AVX2_Plug-ins and empty the contents of this folder if any.

Go to /Users/Shared/AVidVideoEngine and delete this folder.
I know your post is several years old now but I was getting this error with PTLS 2023.6, tried reinstalling to no avail and just opened a support ticket.

I have a project due Saturday evening and many hours of editing left to do tomorrow and Saturday so it was critical I get back up and running ASAP so I didn't just want to wait for a response from Avid Support.

After just one or two web searches I came across your post and figured I'd give it a try and lo and behold - it worked like a charm!

I just created an account to say thank you so much!
Reply With Quote
 

Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
'The Video Engine reported and error' message when trying to play any video zerothrills Pro Tools 12 10 02-28-2022 04:04 AM
Video Engine Error aptmusic9 Pro Tools 11 7 03-10-2017 01:55 PM
The Video Engine had an unrecoverable error HDXSound Pro Tools 11 14 02-21-2017 11:35 AM
Video Engine Error? bifbangpow Pro Tools 12 1 09-29-2016 07:02 PM
Video engine still sucks (repeated unrecoverable errors) HDXSound Pro Tools 12 13 04-03-2016 06:41 PM


All times are GMT -7. The time now is 10:31 AM.


Powered by: vBulletin, Copyright ©2000 - 2008, Jelsoft Enterprises Limited. Forum Hosted By: URLJet.com